- HEP Roofing
- Emergency Tarping

Emergency Tarping
Emergency Tarping | Storm Damage Restoration | Roofing | New Tazewell
When fierce winds and pounding rain tear through New Tazewell, every minute counts. HEP’s rapid-response team arrives with industrial-grade tarps, stabilizing your roof and sealing out further water intrusion before it can wreak havoc on walls, wiring, and cherished belongings. Our certified technicians document damage for your insurance carrier, remove loose debris, and secure each tarp to withstand days of unsettled weather—so you can catch your breath while we plan the permanent fix.
From the first emergency call to the final shingle, we streamline the entire storm damage restoration process, keeping you informed and stress-free. Locally rooted and available 24/7, HEP delivers the skill, empathy, and craftsmanship your home deserves. Dial us now; peace of mind is only a tarp away.
FAQs
What should I do immediately after my roof is damaged in a storm?
First, ensure everyone’s safety by staying clear of downed power lines, broken glass, or unstable structures. If you can do so safely, take photos or video of the damaged areas—this documentation will be helpful for your insurance claim. Next, call our 24/7 emergency line. We’ll walk you through basic steps you can take to minimize interior damage, such as moving valuables out from under leaks or placing buckets to catch water. Avoid climbing onto the roof yourself; wet, wind-blown shingles and loose debris make the surface extremely hazardous. Our certified crews carry safety harnesses, fall-arrest gear, and the right ladders to access all roof types safely.
What is emergency roof tarping and why is it necessary?
Emergency roof tarping involves covering compromised sections of your roof with a heavy-duty, waterproof tarp that is mechanically fastened and sealed around the perimeter. It prevents rain, debris, and pests from entering your home, stabilizes areas that have lost shingles or decking, and buys critical time for a complete inspection and permanent repairs. Insurance policies often require homeowners to take ‘reasonable steps’ to mitigate further loss; professionally installed tarping documents that you acted quickly and can protect your eligibility for coverage.
How quickly can you arrive at my property in New Tazewell?
Because we maintain on-call crews and keep tarping materials pre-staged, we can typically be on-site within 1–3 hours of your call anywhere in New Tazewell or surrounding Claiborne County. During widespread events—such as a tornado outbreak—we triage requests by severity, focusing first on homes with active water intrusion. When phone lines are overloaded, you can also reach us via our website chat or text line to secure your place in the queue.
Will my homeowner’s insurance pay for emergency tarping and the subsequent roof repair?
In most cases, yes. Emergency tarping is considered a temporary protective measure and is usually covered under the ‘additional living expenses’ or ‘temporary repairs’ provision of your policy. We provide detailed invoices, photos, and damage assessments that comply with the standards of major carriers like State Farm, USAA, and Farm Bureau. We can also meet your adjuster on-site to point out hidden damage and ensure the scope of repairs is accurate. While you are responsible for your deductible, we bill the insurer directly for approved work to minimize out-of-pocket costs.
How long can the tarp stay on my roof before permanent repairs are made?
Our commercial-grade tarps are UV-resistant and can withstand 90-mph winds, but they are designed as a short-term solution. We recommend scheduling permanent repairs within 30–90 days, depending on contractor availability and insurance approvals. Prolonged exposure can cause the tarp material to degrade, leading to leaks or mold. We perform periodic check-ups at no charge for the first 60 days to tighten fasteners and ensure the seal is intact while you wait for full restoration.
Why should I choose your company for storm damage restoration in New Tazewell?
We are a locally owned, licensed, and insured contractor specializing in storm damage since 2005. Our technicians live in the same communities we serve, so we understand New Tazewell’s building codes, common roof types, and severe-weather patterns. We carry HAAG-certified roof inspectors, use Xactimate estimating software accepted by insurers, and back our repairs with a transferable 5-year workmanship warranty. Most importantly, we handle the entire process—from emergency tarping to final shingle replacement and interior drywall repairs—so you deal with one point of contact instead of multiple contractors.