Certified Specialists
Certified Specialists | Storm Damage Restoration | Roofing | New Tazewell
When violent winds, pounding hail, or surprise downpours sweep through New Tazewell, HEP’s certified roofing specialists move fast. We arrive with infrared scanners, drone inspections, and decades of experience to uncover every hidden bruise in your shingles, flashing, and decking. From emergency tarping to precise re-shingling with premium Owens Corning and GAF products, our team treats your home as if it were our own—respecting your property, cleaning up daily, and communicating each step so there are zero surprises.
Because we’re locals, we know the codes, the insurance adjusters, and the unique weather patterns that whip across Claiborne County. That means we streamline claims, meet with your insurer on-site, and restore your roof to better-than-pre-storm condition—often within a single day. When neighbors talk about dependable storm damage restoration in New Tazewell, they’re talking about HEP.
FAQs
What should I do immediately after a storm damages my roof in New Tazewell?
First, stay safe and avoid climbing onto the roof. Take photos or videos of visible damage from the ground, then call our local office. We will schedule a certified specialist to perform a free storm-damage assessment and guide you on temporary steps—such as shutting off interior water or electricity if leaks are present—until we arrive.
How quickly can your certified specialists inspect my roof after a storm?
Because we are based in and around New Tazewell, we usually arrive within 24 hours of your call—often the same day when weather permits. During widespread storm events, we triage requests by severity to ensure the most at-risk homes receive help first, but every customer is contacted with an exact inspection time window.
Are you able to work with my insurance company for storm damage claims?
Yes. Our team includes insurance-claim specialists who document the damage, prepare the required paperwork, and meet with the adjuster on-site. We use industry-standard Xactimate estimating software to ensure your carrier receives accurate, line-item pricing for all necessary repairs so you receive the full benefits to which you’re entitled.
What kinds of storm damage do you repair?
We restore roofs impacted by high winds, hail, heavy rain, lightning, and fallen branches or trees. Services include shingle replacement, decking repair, flashing and ventilation replacement, gutter realignment, leak mitigation, and full roof replacements when structural integrity is compromised.
Do you provide emergency tarping or temporary repairs?
Absolutely. If the roof is still exposed, our emergency response team can install heavy-duty tarps, sealant, or temporary plywood decking to keep out water and animals until permanent repairs are completed. Emergency services are available 24/7 and are often covered by insurance as part of loss-mitigation requirements.
Why should I choose your certified specialists for storm damage restoration in New Tazewell?
Our roofers hold certifications from GAF, CertainTeed, and HAAG, demonstrating advanced knowledge of storm-related roof failures. We are licensed, insured, and local—meaning faster response times and familiarity with Tennessee building codes. All workmanship is backed by a lifetime transferable warranty, and we offer flexible financing to cover deductibles or upgrades.