- HEP Roofing
- Roof Replacement

Roof Replacement
Roof Replacement | Roofing Done Right | Roofing | New Tazewell
When storms, sun, and time take their toll on your home in New Tazewell, HEP steps in with roofing done right. Our licensed, factory-certified crew brings decades of experience, meticulous craftsmanship, and premium Owens Corning materials to every roof replacement. From the first inspection to the final shingle, we safeguard your property, keep communication crystal-clear, and leave your yard as spotless as we found it—so the only thing you notice is a beautiful, leak-free roof backed by industry-leading warranties.
Skip the stress of juggling multiple contractors; we handle everything from permits to financing options, all on a schedule that respects your life. Whether you need a quick tear-off or a complete redesign with upgraded ventilation and energy-saving shingles, HEP delivers the peace of mind you deserve. Reach out today, and discover why your neighbors trust us for roofing done right in New Tazewell.
FAQs
How can I tell if my New Tazewell home needs a full roof replacement instead of a repair?
Several signs suggest a complete replacement is the smarter, longer-term solution: (1) Age—most asphalt shingle roofs last 18–22 years in East Tennessee’s mix of hot summers and freeze-thaw winters; (2) Widespread granule loss or curled/broken shingles visible from the ground; (3) Multiple active leaks or water stains in different areas of the attic or ceilings; (4) Hail or high-wind storm damage affecting more than 30 % of the roof surface; (5) Sagging decking or soft spots that indicate structural deterioration. During our free inspection we document all problem areas with photos and moisture readings so you can clearly see why a replacement may be recommended.
Which roofing materials perform best in the New Tazewell climate?
We install several options tested for our region’s heavy rain, occasional hail, and significant temperature swings: • Architectural asphalt shingles (Class 3 or Class 4 impact-rated) — the most popular, budget-friendly, and now available with "cool roof" granules to reflect UV. • Standing-seam metal — lasts 40–60 years, sheds snow quickly on steeper pitches, and resists algae growth in our humid summers. • Designer synthetic slate or shake — gives a premium look at half the weight of natural slate, with a 50-year limited warranty. We help you weigh initial cost, energy efficiency, curb appeal, and resale value before making a final choice.
How long will my roof replacement take and what steps do you take to protect my property?
A typical 1,500–2,500 sq ft shingle roof in New Tazewell takes 1–2 days to tear off and replace; complex roofs or metal systems may require up to 4 days. We begin each morning at 7:30 a.m. and perform a strict end-of-day cleanup. To safeguard landscaping, windows, and siding we: • Lay breathable tarps from the gutter line to the ground. • Use plywood barricades around delicate shrubs. • Employ a magnetic sweep twice daily to pick up stray nails. • Assign one crew member to constant ground watch so debris never piles up.
Do I need a permit for roof replacement in New Tazewell and will you handle inspections?
Yes. The City of New Tazewell follows Claiborne County’s adoption of the 2018 International Residential Code. A building permit is required any time more than 25 % of a roof is replaced. Our office secures the permit, schedules both the in-progress nailing inspection (if requested) and the final inspection, and provides you with the signed approval card for your records. All fees are included in our proposal—no surprise add-ons.
What does a roof replacement cost locally and do you offer financing or insurance-claim help?
For a straightforward 1,800 sq ft asphalt shingle roof you can expect $6,500–$9,500 depending on shingle grade and ventilation upgrades. Premium architectural or Class 4 impact shingles range $8,500–$12,000, while standing-seam metal usually falls between $14,000–$22,000. We partner with lenders offering 0 % interest for 12 months or low-fixed-rate terms up to 120 months. If your roof was damaged by wind or hail, we provide free storm reports, meet the adjuster on-site, and use the same Xactimate software insurers rely on to ensure you receive full replacement value.
What warranties do you provide and how do I maintain my new roof?
Because we are a certified installer with GAF and CertainTeed, you receive a 30- to 50-year manufacturer’s limited lifetime warranty plus our own 10-year workmanship guarantee that covers labor, flashings, and leak-related interior repairs. To keep the warranty valid: (1) Schedule a professional roof and attic ventilation check every 2–3 years; (2) Keep gutters clear so water can drain properly; (3) Trim back overhanging branches to reduce debris buildup; (4) After severe storms, call us for a complimentary inspection—small issues addressed quickly prevent costly surprises later.