No-leak Guarantee
No-leak Guarantee | Roofing Done Right | Roofing | New Tazewell
When New Tazewell’s unpredictable mountain showers beat down on your home, you deserve total confidence that every shingle can stand up to the storm. HEP’s no-leak guarantee means exactly what it says: a roof that keeps water outside, protects your insulation, and shields your investment season after season. Our crews arrive on time, respect your property, and leave nothing behind but a flawless finish you can see—and the watertight security you can’t.
From the first inspection to the final nail, we believe in roofing done right. That’s why we pair Owens Corning and CertainTeed materials with strict installation protocols, continuous job-site supervision, and a warranty that backs every square foot. Ready to put leaks, stains, and sleepless stormy nights behind you? Call HEP today and discover why so many of your New Tazewell neighbors trust us to raise the roof on peace of mind.
FAQs
What does your No-Leak Guarantee cover for roofs installed in New Tazewell?
Our No-Leak Guarantee promises that every roofing system we install will remain watertight for the full term of the warranty. If any leak occurs due to our workmanship or the materials we supplied, we will repair the problem at no cost to you—including labor, materials, and any related interior damage directly caused by the leak.
How long is the No-Leak Guarantee valid, and is it transferable if I sell my home?
The guarantee is valid for 15 years from the installation date. Should you sell your home within that period, the guarantee transfers automatically to the new owner for the remaining term, adding value and peace of mind for prospective buyers.
What roofing materials do you use to ensure a leak-free installation in the New Tazewell climate?
We primarily install high-performance architectural shingles and standing-seam metal panels rated for 130-mph winds and Class 4 impact resistance—ideal for the hail, heavy rain, and occasional high winds common in Claiborne County. All systems include synthetic underlayment, ice-and-water shield in vulnerable valleys and eaves, and corrosion-resistant flashing around penetrations.
How soon can you start and how long will my roofing project take?
Most projects begin within two weeks of contract signing, depending on material availability and weather. An average single-family roof in New Tazewell takes 1–2 days for tear-off and installation. Larger or more complex roofs may require 3–4 days, but we always provide a detailed schedule before work begins.
Do I need to perform any maintenance to keep the No-Leak Guarantee valid?
Basic maintenance is required: keep gutters clear, trim overhanging branches, and schedule a free annual inspection with us. Failure to address obvious external damage (e.g., fallen limbs) could void the guarantee, but normal wear and weathering are fully covered.
Will you help with insurance claims if my roof is damaged by storms after installation?
Absolutely. Although our No-Leak Guarantee covers workmanship and material defects, storm damage is typically an insurance matter. We provide detailed inspection reports, photographs, and direct insurer communication to streamline your claim and ensure repairs are completed to our leak-free standards.