Hidden Damage
Hidden Damage | Roof Repair | Roofing | New Tazewell
When a sudden Tennessee downpour rolls over New Tazewell, the real danger isn’t always the shingles that go missing—it’s the damage you can’t see. HEP’s Hidden Damage Roofing team specializes in uncovering trouble spots before they turn into expensive emergencies, combining drone photography, infrared moisture scans, and decades-deep craftsmanship to give you a crystal-clear picture of your roof’s health. With transparent reports and before-and-after images, you’ll know exactly what’s happening above your head—and why swift roof repair is the smartest move for your home and wallet.
From minor leaks around a chimney flashing to wind-lifted shingles ready to let water pour in, our licensed, local technicians tackle every challenge with the same neighborly care we’d give our own families. We show up on time, clean up meticulously, and back every fix with a rock-solid workmanship guarantee. Call today and discover how easy, affordable, and stress-free professional roof repair in New Tazewell can be when the hidden damage experts at HEP are on your side.
FAQs
What is “hidden damage” on a roof and how can I tell if my New Tazewell home has it?
Hidden damage is any deterioration that develops beneath the visible surface of your shingles or metal panels—things like rotted decking, moisture-soaked insulation, or loose fasteners that you can’t see from the ground. Because the outer layer often looks intact, many homeowners don’t realize there’s a problem until leaks appear inside. Early warning signs include unexplained water stains on ceilings or walls, musty attic smells, shingle granules washing out of downspouts, or slightly sagging roof planes. If you notice any of these clues—or if your roof is more than 10–15 years old—schedule a professional inspection to confirm whether hidden damage is present.
Why is hidden roof damage so common in New Tazewell?
Our local climate plays a big role. New Tazewell sits on the northern edge of the Cumberland Plateau, where spring hailstorms, summer downpours, and sudden temperature swings are the norm. Hail and wind can bruise or lift shingles just enough to let water sneak under the surface. Then our humid summers and occasional freeze-thaw cycles accelerate wood rot and mold growth that stay out of sight until major repairs are required. In addition, many homes built 20–30 years ago used ventilation and underlayment standards that are outdated by today’s codes. That means moisture can linger longer in the attic, hiding its damage until someone crawls inside to look for it.
What specific types of hidden damage do your technicians look for during an inspection?
1. Shingle bruising or cracking that does not penetrate the surface but has crushed the fiberglass mat underneath. 2. Soft or spongy roof decking caused by long-term moisture absorption. 3. Compromised underlayment or ice-and-water shield that has torn around fasteners. 4. Rusted or loose flashing at chimneys, skylights, and valleys that allows water intrusion. 5. Wet, compressed attic insulation or visible mold growth on rafters. 6. Nail pops and backed-out screws on metal roofs that create pinhole leaks. We use a combination of physical walk-throughs, drone photography, and infrared scanning so we can document these hidden issues without invasive demolition.
How does Hidden Damage Roofing repair my roof once hidden problems are found?
First, we create a detailed photo report so you can see exactly what we found. After you approve the estimate, we remove the affected shingles or metal panels and expose the decking underneath. Any rotted wood is cut out and replaced with new, code-approved sheathing. We then install a modern synthetic underlayment and new ice-and-water shield in critical areas. Next, we upgrade flashing around penetrations, replace damaged vents, and finish with high-quality shingles or metal panels that match your existing roof. Before we leave, we verify attic ventilation and perform a water test to confirm the leak is sealed. All workmanship is backed by our 10-year labor warranty.
Will my homeowner’s insurance pay for hidden roof damage repairs?
Coverage depends on the source of the damage. If a recent hail or wind event caused the underlying problem, most standard policies will pay for repairs or full replacement once you file a claim. Age-related wear, neglect, or improper maintenance, however, is usually excluded. Our team is experienced in working with all major insurers serving Claiborne County. We document storm dates, create photographic evidence, and meet adjusters on-site to help maximize your claim. If the damage is not covered, we can still provide affordable repair or replacement options and flexible financing.
How quickly should I schedule an inspection if I suspect hidden damage?
Immediately. A small, unseen leak can saturate insulation in as little as 24 hours and lead to mold growth within 48–72 hours. After a hailstorm or severe wind event, we recommend calling us within 1–2 days so we can record fresh impact marks before they fade. Even if you’re not seeing active leaks, an annual preventive inspection—especially on roofs over 10 years old—can catch hidden problems early and save thousands in future repairs. Our inspections in New Tazewell are free, with no obligation to purchase services.