- HEP Roofing
- Certified Roofing Specialists

Certified Roofing Specialists
Certified Roofing Specialists | Roof Repair | Roofing | New Tazewell
When sudden storms or years of Tennessee sun leave your shingles curling and leaks creeping in, HEP’s certified roofing specialists are ready to protect every square foot of your New Tazewell home. Our locally based team pairs decades of craftsmanship with industry-leading materials, arriving on-time, inspecting every layer, and explaining solutions in plain, friendly language. From missing shingles to flashing failures, we tackle even the smallest issues before they become costly headaches—because we live here too, and we know how quickly weather can change in the Cumberland Gap.
Choose HEP for roof repair that’s as dependable as our handshake. We back every fix with solid warranties, transparent pricing, and 24/7 emergency response, so you can relax knowing your family and belongings stay dry no matter what the forecast says. Call today, and let’s raise your roof’s performance together.
FAQs
What signs should I look for that indicate my roof in New Tazewell needs repair?
Common warning signs include missing, cracked, or curling shingles; granule loss showing up as bald spots or sand in gutters; dark streaks or moss growth; water stains on interior ceilings or walls; and sagging roof decking. Because New Tazewell experiences rapid weather changes—from summer heat to winter ice—any of these issues can escalate quickly, so schedule an inspection as soon as you notice them.
Do you provide free roof inspections and written estimates for homeowners in New Tazewell?
Yes. Our certified roofing specialists offer no-obligation, on-site inspections anywhere in the New Tazewell area. After assessing your roof, we give you a detailed written estimate that lists recommended repairs, projected timelines, and transparent pricing so you can make an informed decision without surprises.
Are your roofing technicians certified, licensed, and insured?
Absolutely. Every crew member holds manufacturer-specific certifications (including GAF and CertainTeed), OSHA safety training, and a Tennessee contractor license. We carry full general liability and workers’ compensation insurance, protecting you from any job-site liability and ensuring repairs are completed to code.
How fast can you respond if my roof is damaged by a storm or fallen tree?
We provide 24/7 emergency response in and around New Tazewell. A rapid-response team can usually be on site within 1–3 hours of your call to tarp exposed areas, stop leaks, and start the insurance documentation process. Permanent repairs are scheduled as soon as weather and material availability allow—often within 24–48 hours for common shingle replacements.
What types of roofing materials do you repair or replace?
Our specialists are trained to service asphalt shingles, architectural shingles, standing-seam metal, corrugated metal panels, EPDM and TPO flat roofs, and cedar shakes. We also handle associated components such as flashing, skylights, ridge vents, and gutter systems. If your roof type isn’t listed, contact us—chances are we have the expertise or can recommend a trusted partner.
Will repairing my roof affect my manufacturer’s warranty or homeowners insurance coverage?
When repairs are completed by a certified contractor using manufacturer-approved materials and methods, your product warranties remain intact. We document every step with photos and invoices that insurance carriers require. If damage is storm-related, we assist with claim filing and meet with the adjuster to ensure you receive fair coverage, reducing or eliminating out-of-pocket costs for qualifying repairs.