- HEP Roofing
- HAAG-certified Inspectors

HAAG-certified Inspectors
HAAG-certified Inspectors | Roof Inspections | Roofing | New Tazewell
Protecting your New Tazewell home starts at the top, and nobody understands that better than HEP’s Haag-certified team. Our seasoned specialists bring forensic-level expertise to every visit, spotting hail bruises, lifted shingles, and hidden moisture damage long before they turn into leaks. With detailed photo reports, honest recommendations, and a passion for neighborly service, we make roof inspections feel less like a chore and more like the first step toward peace of mind.
Whether you’re prepping for a home sale, filing an insurance claim, or just curious about the true condition of your roof, our thorough roof inspections equip you with the knowledge to act confidently. Schedule today and discover why so many New Tazewell homeowners trust HEP to keep their biggest investment safe, sound, and storm-ready.
FAQs
What does it mean to be HAAG-Certified, and why should I insist on it for my roof inspection in New Tazewell?
A HAAG-Certified Inspector has completed an intensive program on residential and commercial roof damage assessment created by HAAG Engineering, a nationally recognized forensic engineering firm. The certification verifies that your inspector understands roof construction, weather-related damage patterns, proper inspection techniques, and accurate damage documentation. In short, a HAAG-Certified Inspection gives you a higher level of expertise, credibility with insurance carriers, and confidence that no hidden issues will be overlooked.
What exactly is included in your HAAG-Certified roof inspection?
Our comprehensive inspection covers: • Exterior visual review from the ground and on the roof deck • Detailed assessment of shingles, metal panels, or other roofing materials for hail, wind, and age-related damage • Evaluation of flashing, chimneys, vents, skylights, and wall transitions • Inspection of gutters, downspouts, and roof drainage • Attic assessment for ventilation, insulation, and evidence of moisture intrusion • Photographic documentation and moisture-meter readings when needed • A written, itemized report with repair or replacement recommendations and estimated life expectancy of your roof.
How often should I have my roof inspected in New Tazewell?
We recommend a professional inspection at least once every two years, plus an additional inspection after any severe weather event such as hail, high winds, or heavy snow. East Tennessee’s seasonal temperature swings and storms can create fast-developing problems. Regular inspections catch small issues—loose shingles, cracked flashing, minor leaks—before they lead to costly structural damage or interior mold.
Will a HAAG-Certified inspection help with my insurance claim?
Yes. Because HAAG-Certified Inspectors are trained in forensic damage assessment and proper documentation, their reports are widely accepted by insurance adjusters. Our inspection will itemize storm-related versus age-related damage, include date-stamped photos, and use industry-standard terminology. This thorough evidence streamlines the claims process, reduces disputes, and maximizes your likelihood of a fair settlement.
How long does the inspection take, and when will I get the results?
Most residential inspections in New Tazewell take 60–90 minutes depending on roof size, slope, and accessibility. Commercial roofs may take longer. We deliver a digital report—complete with photos and diagrams—within 24 hours. If immediate safety hazards are found, we notify you on the spot and provide temporary mitigation options until repairs can be scheduled.
What types of roofs do you inspect, and can you handle repairs if problems are found?
Our HAAG-Certified team inspects asphalt shingles, metal panels, standing-seam roofs, modified bitumen, TPO, EPDM, and other low-slope commercial systems. If we uncover damage, we can provide a detailed repair estimate or coordinate with your preferred contractor. Because we are inspection-only during the evaluation phase, you receive an unbiased assessment; if you do choose us for repairs, we credit the inspection fee toward the project.