Locally Based Roofing Crew
Locally Based Roofing Crew | Roofing | New Market
From sudden summer downpours to winter’s biting winds, New Market homeowners know their roofs take a beating. That’s why HEP’s locally based team is always just around the corner—neighbors who understand the region’s quirks and treat every shingle, flashing, and gutter as if it were on their own homes. We show up on time, keep worksites spotless, and communicate every step so you’re never left guessing.
Whether you need an emergency patch after a storm, a full tear-off and replacement, or a routine inspection to extend your roof’s life, our certified experts deliver craftsmanship that lasts. We pair premium materials with transparent pricing and industry-leading warranties, ensuring the community has a dependable partner for all things roofing. Reach out today and see why so many New Market families say, “Call HEP and relax!”
FAQs
What types of roofing materials do you install and which are best suited to New Market’s climate?
Our crew installs asphalt shingles, metal panels, standing-seam metal, cedar shakes, and flat-roof membranes (TPO and EPDM). For most homes in New Market, architectural asphalt shingles or standing-seam metal perform best because they handle our hot, humid summers, freeze-thaw cycles, and occasional high winds. Metal offers 40–70 years of life with superior energy efficiency, while architectural shingles provide an economical 25–35-year solution with excellent curb appeal.
Are you licensed and insured to work in New Market, and will I receive proof?
Yes. We hold a Maryland Home Improvement Commission (MHIC) license and full general liability and workers’ compensation coverage. Before any work begins, we e-mail or hand-deliver copies of our license, insurance certificates, and a written contract so you have complete peace of mind.
Do you offer free roof inspections and estimates?
Absolutely. We provide no-obligation roof inspections that include photographs, a written condition report, and itemized estimate. If only minor maintenance is needed, we’ll tell you—no high-pressure sales tactics. Estimates are typically delivered within 24–48 hours of the site visit.
How quickly can you respond to emergency roof leaks or storm damage?
For emergencies we offer 24/7 on-call service. A technician can usually be onsite within 2–4 hours to tarp and stabilize the roof. Permanent repairs are scheduled as soon as materials arrive—often within one to two business days if it’s standard shingle or flashing work.
What warranties do you provide on labor and materials?
We back our workmanship with a 10-year labor warranty on full roof replacements. Material warranties range from 25-year limited lifetime on architectural shingles to 40-year manufacturer warranties on metal panels. All warranties are registered with the manufacturer so you receive direct coverage in addition to our local guarantee.
How do you protect my property and minimize disruption during the roofing project?
Before work starts, we cover landscaping and AC units with breathable tarps, set up plywood protection along siding, and position a dump trailer close to the roof edge to limit debris travel. Magnetic sweepers collect nails daily, and we perform a final walk-through with you to ensure your yard, driveway, and gutters are spotless. Most shingle roofs are completed in one day to reduce noise and disturbance.