- HEP Roofing
- Certified Technicians

Certified Technicians
Certified Technicians | Roof Inspections | Roofing | New Market
When you schedule roof inspections with HEP’s certified technicians in New Market, you’re getting more than a quick once-over—you’re getting decades of expertise packed into a detailed evaluation. Our team knows the local climate, building codes, and common problem areas, so we can spot early warning signs before they become costly leaks or structural issues. From shingles and flashing to gutters and attic ventilation, we document every finding with clear photos and straightforward explanations.
Customers appreciate how easy we make the process. You pick the time, we show up on schedule, and within hours you have a comprehensive report plus practical recommendations tailored to your budget. Whether you need routine maintenance, storm-damage assessment, or peace of mind before buying or selling a home, HEP delivers reliable, transparent service that keeps New Market roofs performing their best.
FAQs
Why should I hire a certified technician for a roof inspection instead of inspecting the roof myself?
Certified roofing technicians have specific training, safety equipment, and manufacturer-approved methods that a homeowner typically lacks. They can detect early signs of damage—such as granule loss, loose flashing, or hidden moisture—that are easy to miss but can lead to leaks or structural decay. In addition, their written inspection reports carry more weight with insurance carriers and warranty providers, often making the difference between an approved or denied claim.
How often should I schedule a roof inspection in New Market?
For most asphalt-shingle, metal, and low-slope roofs in New Market, we recommend a full inspection at least once a year, ideally in late spring after winter storms have passed. Because our area sees both heavy summer rains and occasional snow or ice, it is also wise to book a quick post-storm inspection whenever hail, high winds, or fallen limbs impact your property. Commercial roofs with rooftop HVAC units may benefit from semi-annual checkups to catch punctures or membrane wear early.
What will your certified technician examine during the inspection?
Our technicians follow a 50-point checklist that includes: surface materials (shingles, tiles, metal panels, membrane seams), flashing and sealant integrity around chimneys, skylights, and vents, gutter and downspout condition, attic ventilation and insulation levels, moisture mapping with infrared cameras, structural components such as decking, trusses, and fascia, and interior ceilings for leak staining. Photographs and thermal images are attached to your digital report so you can see exactly what we saw.
Will the inspection report help with insurance or warranty claims?
Yes. Because our inspectors are certified by major roofing manufacturers and accredited by the NRCA, their documentation meets the evidence standards used by most insurance adjusters. The report includes timestamped photos, material measurements, and a damage classification (storm-related vs. age-related). If you file a claim, the report can shorten the approval process and increase the likelihood of receiving full coverage for repairs or replacement. It also preserves your manufacturer’s warranty by proving you have maintained the roof according to the required schedule.
How long does a typical roof inspection take, and will it disrupt my day?
A residential inspection in New Market usually takes 60–90 minutes. Commercial buildings can take 2–3 hours depending on size and accessibility. We coordinate appointment times to avoid peak business or family hours, use non-invasive tools, and protect landscaping with padded ladder supports. Most clients go about their normal routine while we work; all we need is access to the attic and power for our moisture-scanning device.
What happens if problems are found during the inspection?
If we detect damage, you receive a prioritized repair plan that outlines immediate safety concerns (such as active leaks), short-term maintenance items, and long-term upgrades to extend roof life. You will also get transparent pricing and timeline estimates. Our team can perform the repairs, work with your insurance carrier, or simply supply the documentation so you can compare bids. Either way, there is no obligation to buy additional services—the inspection is designed to give you clarity and control over your roof’s condition.