- HEP Roofing
- Photo-documented Inspections

Photo-documented Inspections
Photo-documented Inspections | Storm Damage Restoration | Roofing | Mulberry
When a Florida storm barrels through Mulberry, homeowners want more than assurances—they want proof. HEP’s licensed roofing team captures every shingle, seal, and soffit in crisp, time-stamped images before, during, and after repairs, giving you an interactive gallery of your roof’s journey from chaos to confidence. Our photo-documented inspections remove guesswork and disputes, letting insurance adjusters see the exact extent of damage and the quality of our craftsmanship without climbing a ladder.
From emergency tarping to the final ridge cap, each step of our storm damage restoration process is archived in your personal digital folder, accessible 24/7. You’ll know precisely which materials were used, how we reinforced vulnerable areas, and when your roof is officially ready to weather the next squall over Mulberry’s skyline. Transparency isn’t a buzzword here—it’s a slideshow.
FAQs
Why are photo-documented roof inspections important after a storm in Mulberry?
High-resolution photographs taken during an inspection create an objective, time-stamped record of your roof’s condition. In Mulberry, where severe thunderstorms and hurricane-strength winds are common, this documentation not only pinpoints hidden damage (like lifted shingles, cracked tiles, or displaced flashing) but also provides proof for insurance claims and meets Polk County code-compliance requirements. With clear images, you avoid disputes about when the damage occurred and ensure the adjuster sees exactly what our certified inspector found.
What kinds of storm damage do you look for during the inspection?
Our trained technicians perform a full exterior and attic assessment, capturing photos of: • Wind damage—missing, creased, or uplifted shingles/tiles and loosened ridge caps. • Hail impacts—bruised shingles, dented metal components, and cracked tiles. • Water intrusion—damaged underlayment, wet decking, mold, and staining inside the attic. • Debris impact—punctures from fallen limbs or airborne objects. • Structural issues—sagging decking, compromised trusses, and chimney or skylight flashing failures. Every issue is photographed with close-ups, wide shots, and reference markers so you have a complete visual log.
How soon after a storm should I schedule an inspection and restoration?
Ideally within 24–48 hours. Florida’s heat and humidity can turn minor shingle displacement into serious leaks fast. Early documentation prevents further deterioration, speeds up the insurance process, and allows us to install temporary protective measures before the next rain event. Even if you don’t see obvious leaks, hidden damage can void manufacturer warranties and escalate repair costs if left unattended.
Will I receive the photos and an inspection report for my insurance company?
Yes. Within 24 hours of the on-site visit you will receive a digital package that includes: 1. A written summary of all findings with location references. 2. Annotated photographs and drone imagery (if used) in high resolution. 3. A repair or replacement estimate aligned with current Xactimate pricing. 4. Code citations and material specs required by Polk County. You can forward the file directly to your insurance adjuster, upload it to your claim portal, or request that we submit it on your behalf.
Do you offer emergency tarping or temporary repairs while I wait for insurance approval?
Absolutely. If we discover active leaks or exposed decking, our crew can install durable, Florida-Building-Code-approved tarps and sealants the same day. This service minimizes interior water damage and is generally reimbursable by insurers when documented properly. Photos of the temporary work are included in your inspection package so the adjuster can clearly see the necessity and scope.
Are you licensed and insured to perform roofing and storm damage restoration in Mulberry?
Yes. We hold a Florida Certified Roofing Contractor license (CCC#), carry $2 million in general liability and workers’ compensation insurance, and meet all Polk County permitting requirements. Our technicians are OSHA-trained, and we are accredited by the Better Business Bureau. Copies of our licenses and insurance certificates are provided upon request and included in your inspection report for full transparency.