Manufacturer Warranties
Manufacturer Warranties | Metal Roofing | Roofing | Mulberry
Homeowners and businesses across Mulberry count on HEP to install premium metal roofing backed by iron-clad manufacturer warranties. Our seasoned crews pair precision craftsmanship with panels engineered for Florida’s demanding climate, so you get a roof that resists corrosion, high winds, and scorching sun while looking stunning year after year. Because we’re factory-certified by leading brands, every project comes with the strongest coverage those manufacturers offer—often 30-50 years of transferable protection against defects, fading, and premature wear.
From the first inspection to the final walkthrough, HEP handles all warranty paperwork and registers your new roof directly with the manufacturer, giving you peace of mind and zero hassles. Should an issue arise down the road, our local team in Mulberry is just a call away, ready to advocate on your behalf and perform any warranted repairs quickly. Discover how a worry-free roof can elevate your property’s value and curb appeal—reach out to the experts at HEP today.
FAQs
What types of manufacturer warranties are available for metal roofing systems in Mulberry?
Most metal roofing producers offer two distinct warranties: a substrate (or perforation) warranty and a paint-finish warranty. The substrate warranty, often 20–45 years, guarantees the steel or aluminum core will not rust through or perforate. The paint-finish warranty, typically 25–40+ years depending on the coating (SMP or premium PVDF/Kynar®), protects against excessive chalking, fading, or peeling of the factory-applied color. Some brands also bundle these into a single "limited lifetime" warranty for residential customers.
How long do manufacturer warranties on metal roofs typically last?
In the Mulberry market, galvanized and galvalume panels usually carry a 20–30-year substrate warranty, while aluminum panels may be warranted for 40–45 years against perforation. Standard silicone-modified polyester (SMP) paint finishes are normally warrantied for up to 30 years, whereas PVDF finishes can reach 35–40 years or "lifetime" coverage on color integrity. Always check your exact panel profile and coating specification—higher-grade coatings almost always extend the finish warranty length.
What does a standard metal roofing manufacturer warranty cover?
A genuine manufacturer warranty covers defects in materials—not labor. For substrate warranties, coverage means the metal will not corrode through the panel under normal atmospheric conditions. For paint warranties, coverage includes excessive chalking (loss of film) or color fade beyond stated Delta-E limits and any peeling or cracking of the factory coating. Items not covered generally include installation errors, roof leaks, storm or impact damage, and fastener/trim accessories supplied by others. Labor to remove or reinstall panels is only included under rare enhanced warranties.
Are manufacturer warranties for metal roofing transferable if I sell my Mulberry home?
Most major manufacturers allow at least one free transfer within a set period—usually the first 5–10 years after installation—provided you complete the transfer form and submit it within 30–60 days of the property sale. After that window, the warranty may become non-transferable or convert to a pro-rated term. Check the fine print; some premium product lines retain full coverage for subsequent owners, which can be a valuable selling point in Mulberry’s competitive housing market.
What actions or conditions can void a metal roofing manufacturer warranty?
Common causes of voided coverage include: (1) improper installation methods or use of non-approved fasteners/sealants; (2) contact with dissimilar metals (copper, lead) or treated lumber that accelerates galvanic corrosion; (3) failure to remove metal shavings or debris after installation; (4) aggressive cleaning with wire brushes, high-pressure washers, or harsh chemicals like bleach or muriatic acid; (5) drilling or cutting panels post-installation without proper edge sealing; and (6) standing water or ponding caused by poor roof design. Maintaining the roof per the manufacturer’s maintenance guidelines is crucial.
How do I file a warranty claim for my metal roof in Mulberry?
First, locate your original purchase documents, product labels, and photographs showing the issue. Then contact the panel manufacturer’s warranty department—information is usually on the warranty certificate. They will provide a claim form requesting installation date, contractor details, panel lot numbers, and pictures of the defect. Submit the packet within the time frame specified (often 30 days from noticing the problem). An inspector may be dispatched to verify the defect. If approved, the manufacturer will supply replacement panels or touch-up paint per the warranty terms. Labor reimbursement is rare unless explicitly listed in the warranty.