Storm-damage Inspections
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- HEP Roofing
- Storm-damage Inspections
Storm-damage Inspections | Roofing | Mountain City
When Mountain City’s sudden winds and hail put your home at risk, HEP’s trusted storm-damage inspection team arrives fast, camera in hand and safety harness on. Our certified pros comb every shingle, flashing, and gutter for hidden fractures and loosened sealant, documenting issues in clear, insurance-ready reports. From the first friendly handshake to the final photo, we keep you in the loop so you can make confident decisions about immediate repairs or long-term roofing solutions.
We know time is critical after a storm, so we schedule inspections within 24 hours and offer on-the-spot temporary fixes to stop leaks before they spread. Pair that urgency with honest recommendations, transparent pricing, and flexible financing, and you’ll understand why neighbors across Mountain City turn to HEP for peace of mind when the skies clear.
FAQs
How can I tell if my roof has storm damage after severe weather in Mountain City?
Some warning signs are obvious—missing shingles, bent metal flashing, or visible holes—but others are subtle, such as bruised or cracked shingles, displaced granules collecting in gutters, or water stains on ceilings. Because hail and high-mountain winds can cause damage that is hard to see from the ground, the safest way to know for sure is to schedule a professional inspection as soon as possible after any major storm.
What does your Mountain City storm-damage roof inspection include?
Our certified inspectors perform a full exterior and attic assessment. Outside, we photograph and document shingles, flashing, vents, gutters, skylights, chimney caps, and decking for impact marks, lifting, or punctures. Inside, we check for moisture intrusion, insulation saturation, and structural movement. You receive a written report, high-resolution images, and a recommended action plan you can share with your insurance adjuster.
How quickly should I book an inspection after a storm?
Insurance policies typically require that damage be reported in a timely manner—often within 30-60 days—so we advise scheduling an inspection within 72 hours of the event. Early documentation prevents further water intrusion, strengthens your claim, and helps you get on our repair calendar before contractors become backlogged during peak storm season in the Roan Highlands.
Will you help me file an insurance claim for storm-related roof damage?
Yes. After the inspection we can meet on-site with your adjuster, supply the photographic evidence, and explain the scope of work needed to restore your roof to pre-storm condition. Our team understands the specific claim guidelines used by most carriers in Tennessee, which often speeds approval and minimizes out-of-pocket expenses for our Mountain City homeowners.
Do you charge a fee for storm-damage inspections in Mountain City?
No. We provide complimentary post-storm inspections for residential and commercial roofs within our Mountain City service area. If no damage is found, you owe nothing. If repairs are needed, we present a transparent estimate and you decide whether to proceed—there is never an obligation.
What happens if storm damage is confirmed—how long will repairs or a replacement take?
For minor shingle or flashing repairs, work can often be completed in one day once materials are available and the insurance scope is approved. Full replacements usually take 1–3 days for an average-sized roof, weather permitting. We prioritize temporary protective measures, such as emergency tarping, to prevent additional water entry until permanent repairs begin.