Workmanship Warranty
Workmanship Warranty | Roofing Done Right | Roofing | Morristown
When storm seasons roll across Morristown, homeowners turn to HEP for peace of mind that lasts long after the ladders are packed away. Our workmanship warranty isn’t an after-thought—it’s the heart of every shingle we nail and every flashing we seal. From the first inspection to the final sweep of the magnetic nail roller, our licensed crews follow rigorous checklists and manufacturer-approved methods, so you receive “roofing done right” and documented protection that covers labor long into the future.
Choosing HEP means you partner with local craftsmen who treat your roof like their own, showing up on time, respecting your property, and communicating at every step. Whether you’re replacing decades-old asphalt or upgrading to energy-efficient metal, we back our work with a clear, written warranty that eliminates guesswork and surprises. Protect your investment, boost curb appeal, and relax—your Morristown roof is in expert hands.
FAQs
What does your workmanship warranty on roofing in Morristown actually cover?
Our workmanship warranty protects you against any problems that arise from the way your roof was installed—not the materials themselves. If you experience leaks, flashing failures, shingle blow-offs, poor ventilation, or any other defect that can be traced back to our installation practices, we will repair or replace the affected areas at no cost to you. The warranty also includes all labor and disposal fees, so you never pay out of pocket for installation-related issues.
How long is the workmanship warranty valid, and how is it different from the manufacturer’s material warranty?
We provide a 10-year workmanship warranty on every complete roof we install in Morristown. This is separate from the manufacturer’s material warranty, which can range from 25 years to lifetime coverage for defects in shingles, underlayment, or accessory products. If a problem stems from faulty materials, the manufacturer covers replacement materials, while our workmanship warranty covers the labor to remove and reinstall them and any issues caused by installation errors.
Is the workmanship warranty transferable if I sell my Morristown home?
Yes. If you sell your home within the 10-year coverage period, the workmanship warranty can be transferred one time to the new homeowner at no charge. All we need is written notice of the property transfer within 60 days of closing so we can update our records. Transferability adds value to your home and gives the new owner peace of mind.
What should I do if I notice a leak or other roof problem during the warranty period?
Call our dedicated warranty hotline or fill out the online claim form. We will schedule an on-site inspection—usually within 48 hours for leaks and within five business days for non-emergency issues. If the issue is covered by the workmanship warranty, we will complete the repair promptly and document the fix. If the problem is material-related, we will help you file the manufacturer claim and handle the labor at no cost to you.
Are there homeowner responsibilities that could void the workmanship warranty?
To keep the warranty valid, you must: • Perform basic roof maintenance, such as clearing debris from gutters and valleys. • Avoid unauthorized roof alterations, including satellite dish installation, skylight cuts, or solar mounts, unless we perform or approve the work. • Report suspected problems quickly to prevent additional damage. Neglecting a leak for months could void coverage for consequential damage like mold or rotten decking. • Follow our attic ventilation and insulation recommendations. Extreme attic heat or moisture caused by improper ventilation is excluded from coverage.
Why is a strong workmanship warranty especially important for Morristown homeowners?
Morristown’s climate swings between hot, humid summers and cold, snowy winters. These temperature fluctuations and freeze-thaw cycles place added stress on roof systems, making proper installation critical. A solid workmanship warranty ensures your roof will be installed to meet or exceed New Jersey building codes, withstand local wind speeds, and handle heavy snow loads. If any installation-related problem does occur, the warranty guarantees quick, no-cost corrections, protecting both your home and your budget.