- HEP Roofing
- Surprise Leaks

Surprise Leaks
Surprise Leaks | Roof Repair | Roofing | Morristown
At HEP’s Surprise Leaks Roofing, Morristown homeowners know they can count on us when an innocent sprinkle suddenly turns into an indoor shower. Our rapid-response crew arrives with leak-detecting tech, premium materials, and the local know-how that only comes from decades spent on East Tennessee rooftops. We find the water’s hidden path, seal it at the source, and restore your peace of mind before the next cloud drifts over the Smokies.
Whether a sneaky nail pop has lifted a ridge cap or last night’s storm drove a branch straight through the decking, our experts make roof repair straightforward, transparent, and affordable. We document every step, walk you through options in plain language, and back our craftsmanship with rock-solid warranties, so you’re never left guessing. Call today and see why Morristown neighbors trust HEP when every minute—and every drop—counts.
FAQs
What should I do first when I discover a sudden roof leak in Morristown?
If you notice water dripping or staining, move belongings out of harm’s way, place a bucket or tarp to contain the water, and shut off electricity in the affected area if necessary. Then call a licensed local roofer right away. Because Morristown’s weather can change quickly, even a small leak can spread fast through sheathing, insulation, and drywall. Our hotline is staffed 24/7, and we can usually schedule a same-day inspection to locate the source and prevent additional damage.
How fast can Surprise Leaks Roofing reach my home for emergency roof repairs?
For addresses within Morristown and surrounding Morris County, our on-call technicians aim to arrive within 2–4 hours of your call, day or night. We keep fully stocked service vehicles in town, so we can make temporary patches immediately and follow up with permanent repairs once the roof is dry and materials are matched. During major storm events, response is prioritized by severity, but we still maintain one of the fastest arrival times in the area.
What are the most common causes of unexpected roof leaks in the Morristown area?
Based on hundreds of local service calls, sudden leaks usually stem from (1) wind-blown or hail-damaged shingles, (2) ice dams that force meltwater under the shingles, (3) cracked chimney or skylight flashing, (4) clogged gutters that back up water under the eaves, and (5) age-related shingle granule loss. Our technicians are trained to trace the water path in attics and on decking so we can identify and correct the root cause, not just the visible symptom.
Will I need a full roof replacement, or can you just repair the leaking section?
About 70 % of the leaks we inspect can be resolved with targeted repairs—replacing damaged shingles, resealing flashing, or installing ice-and-water shield in vulnerable valleys. We recommend full replacement only when multiple areas are failing, the roof is near the end of its 20-30 year life, or repair costs exceed 25 % of replacement value. We provide photo documentation and a written estimate for both options so you can make an informed decision.
How much does professional roof-leak repair usually cost in Morristown?
Pricing depends on roof pitch, material, and the extent of damage. Minor shingle or flashing repairs typically range from $350 to $750. Moderate repairs involving deck patching or multiple penetrations fall between $800 and $1,500. Extensive structural fixes or steep, high roofs can cost more. After a free on-site assessment, we give you a fixed-price proposal—no surprise fees—and all work includes a labor warranty of up to 5 years depending on the repair type.
Do you help with insurance claims and local permits for roof repairs?
Yes. We provide detailed inspection reports, photos, and itemized estimates that most insurers require. If the leak is storm-related, our team can meet with the adjuster on site to point out hidden damage and ensure nothing is overlooked. For major repairs requiring a Morristown building permit, we handle the paperwork and schedule any required township inspections, saving you time and ensuring the repair meets local building codes.