Workmanship Warranty

HEP RoofingWorkmanship Warranty

Workmanship Warranty | Gutter Replacements | Roofing | Monterey

When storm-season downpours hammer the Peninsula, homeowners in Monterey want more than flash-in-the-pan fixes—they want craftsmanship that lasts. HEP’s certified team delivers exactly that, pairing roof expertise with precision gutter replacements and backing every project with our rock-solid workmanship warranty. From the first shingle to the final downspout, we treat your home as if it were our own, using premium materials engineered for coastal climates and installing them with meticulous care so water stays where it belongs: away from your foundation, landscaping, and siding.

Choosing HEP means enjoying peace of mind long after the ladders come down. If a warranty-covered issue arises, our responsive local crew is on call to make it right—fast, friendly, and at no extra cost. Protect your investment, preserve curb appeal, and relax knowing the same hands that built your roof and gutters stand firmly behind their work.

FAQs

What does your workmanship warranty cover for gutter replacements in Monterey?

Our workmanship warranty specifically covers any defects or problems that arise from the installation process itself—such as improper slope, loose fasteners, faulty sealing at joints, or inadequate attachment to fascia boards. If an issue occurs because the gutters were not installed according to industry best practices or our own quality standards, we will repair or replace the affected sections at no cost to you.

How long is the workmanship warranty valid?

For gutter replacements in Monterey, we provide a 10-year workmanship warranty. That means for an entire decade after installation, you have peace of mind that any installation-related faults will be corrected promptly and free of charge.

Is the workmanship warranty different from the manufacturer’s material warranty?

Yes. The manufacturer’s warranty covers factory defects in the gutter materials themselves—such as premature corrosion, paint finish failure, or structural defects in the aluminum or steel. Our workmanship warranty covers the labor and installation methods. If a gutter fails because it was installed incorrectly, that’s on us. If the actual gutter material fails due to a manufacturing defect, that would fall under the manufacturer’s warranty.

How do I file a claim under the workmanship warranty?

Simply call our Monterey office or submit a service request through our website with photos or a brief description of the problem. We aim to inspect the issue within 3 business days. If it’s determined to be workmanship-related, we’ll schedule repairs—usually within one week, weather permitting—without any service charge or hidden fees.

Does the workmanship warranty cover damage from storms or lack of maintenance?

No. Storm damage, fallen branches, or problems caused by neglected maintenance (like gutters clogged with debris) aren’t covered by the workmanship warranty. However, we’re happy to provide repair services or recommend maintenance plans to keep your new gutters performing at their best.

Is the workmanship warranty transferable if I sell my home?

Yes. The workmanship warranty is fully transferable one time within the 10-year period. The new homeowner just needs to notify us in writing within 60 days of closing so we can update our records. This added benefit can enhance your property’s resale value and reassure the next owner that the gutter system is protected.

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(423) 228-7848