- HEP Roofing
- Point Of Contact

Point Of Contact
Point Of Contact | Storm Damage Restoration | Roofing | Monteagle
When Monteagle skies turn angry and shingles start flying, HEP’s Point of Contact Roofing is the neighbor you want on speed-dial. Our local team arrives fast, documents every dent, and works directly with your insurance adjuster so you don’t have to juggle paperwork or chase down estimates. From emergency tarping to full-roof replacement, we streamline the entire storm damage restoration process, keeping you informed at every step while returning your home to pre-storm condition—or better.
Homeowners across the Plateau choose HEP because we combine hometown care with elite craftsmanship. Certified crews, premium materials, and iron-clad warranties mean the repairs we make today will defend your roof against tomorrow’s weather. Call, click, or flag us down on Main Street; we’re ready 24/7 to protect what matters most under your roof.
FAQs
How do I know if my roof has storm damage and needs professional inspection?
Signs include missing or lifted shingles, dented metal flashing, granule loss accumulating in gutters, water stains on ceilings, and debris scattered on the roof. Even if damage isn’t obvious from the ground, Monteagle’s high winds and hail can create hidden problems that shorten your roof’s lifespan. Point of Contact Roofing offers free, no-obligation inspections using drones and infrared moisture scans to identify issues before they lead to leaks or mold.
What should I do immediately after a storm in Monteagle damages my roof?
1) Stay safe—avoid climbing on the roof. 2) Document visible damage with photos or video. 3) Cover interior belongings if water is entering the home. 4) Call Point of Contact Roofing’s 24/7 emergency line. We can install temporary tarps within hours to stop further water intrusion and then provide a comprehensive damage report for your insurance company.
How quickly can Point of Contact Roofing respond to emergency storm damage calls in Monteagle?
Because we’re locally based on the Cumberland Plateau, our crews can typically be on-site within 2–4 hours of your call—often faster during daytime storms. We maintain stocked service trucks and on-call technicians specifically for Monteagle and surrounding Grundy County, so you’re never waiting for out-of-town help while water continues to penetrate your roof.
Will my homeowners insurance cover the cost of storm damage restoration?
Most standard homeowners policies in Tennessee cover wind, hail, and falling-tree damage. After our free inspection, we prepare a detailed, itemized report with photos that match insurance estimating software (Xactimate), then meet the adjuster on-site to ensure all storm-related damage is noted. Although final coverage depends on your policy and deductible, more than 90% of our Monteagle clients who had storm-related damage received insurance approval for full roof replacement or repair costs.
Do you only repair roofs, or can you also handle siding, gutters, and interior water damage caused by the storm?
We are a full-service storm restoration contractor. In addition to asphalt, metal, and specialty roofing, we repair or replace gutters, downspouts, fascia, soffit, siding, skylights, and attic insulation. If water has entered your home, we coordinate drying, sheetrock repair, and repainting through our vetted trade partners—so you deal with one point of contact instead of juggling multiple contractors.
What materials and techniques do you use to ensure my restored roof can withstand future Monteagle weather events?
We install Class 3 or Class 4 impact-rated shingles or durable standing-seam metal, both rated for winds up to 130–150 mph. Ice & water shield is applied in valleys and along eaves for extra leak protection, and we use six-nail fastening and ring-shank nails for superior wind uplift resistance. All work meets or exceeds 2021 International Residential Code and local Grundy County requirements, and every full replacement comes with a 5-year workmanship warranty plus the manufacturer’s lifetime material warranty.