Certified Crews
Certified Crews | Storm Damage Restoration | Roofing | Monteagle
When Monteagle’s high winds, hail, and driving rain leave your roof battered, HEP’s certified crews move fast to protect what matters most. Our local team arrives with tarps, tools, and decades of know-how, guiding you through every step of storm damage restoration—from the first emergency patch to the final shingle. We document damage for your insurance claim, discuss honest repair options, and use premium materials that stand up to Tennessee’s toughest weather.
Homeowners choose HEP because we treat every roof like it shelters our own families. You’ll get clear communication, friendly service, and workmanship guaranteed to last long after the storm clouds clear. Trust our Monteagle pros to restore your roof’s strength—and your peace of mind—so you can get back to enjoying mountain life without worrying about the next forecast.
FAQs
How soon can your certified crews arrive in Monteagle after a storm hits?
Because we keep emergency response teams on standby during storm season, we can typically be on-site anywhere in Monteagle within 2–4 hours of your call. Our 24/7 dispatch system alerts the nearest certified crew, allowing us to secure the property quickly and begin the assessment before additional damage occurs.
What does a professional storm-damage roof inspection involve?
Our inspection starts with a safety check of the structure, followed by a detailed exterior and interior assessment. Crews document shingle loss, hail impacts, lifted flashing, punctures, gutter damage, attic leaks, and moisture readings. We use drones and infrared cameras when needed. All findings are compiled into a digital report with photos and repair recommendations that meet both manufacturer and insurance guidelines.
Can you work directly with my insurance company on storm-related claims?
Yes. We have on-staff claim specialists who speak the same language as adjusters. Once you file the initial claim, we handle the adjuster meeting, provide the damage report, negotiate scope and pricing in Xactimate, and submit all supplemental documentation. Our goal is to ensure you receive the full, fair settlement your policy allows without the stress of multiple phone calls and paperwork.
Do you offer emergency tarping or temporary repairs to prevent further leaks?
Absolutely. If weather conditions permit, our first action on arrival is to install heavy-duty tarps, sealant, or shrink-wrap systems over exposed decking and damaged areas. These temporary measures are designed to stop water intrusion for up to 90 days, giving you time to finalize insurance approvals and schedule permanent repairs.
What roofing materials do you recommend for Monteagle’s storm-prone climate?
We install impact-resistant asphalt shingles (Class 4), metal panels rated up to 140 mph wind speeds, and synthetic underlayments that shed water faster than traditional felt. For homes under tree canopy, we can add SBS-modified shingles that better resist hail and debris strikes. All materials we recommend are UL-listed and carry warranties specifically covering high-wind and hail events common to Middle Tennessee.
Is your storm-damage restoration work covered by a warranty?
Yes. Every full-roof replacement comes with a 5-year workmanship warranty from Certified Crews Roofing, plus the manufacturer’s material warranty—up to 50 years for certain products. We also register any enhanced warranties on your behalf, so coverage is in place even if you sell the home. For repairs, labor is warrantied for 1 year unless otherwise specified.