Workmanship Warranty
Workmanship Warranty | Metal Roofing | Roofing | Monteagle
When Monteagle homeowners choose HEP, they get more than a stunning new metal roofing system—they gain the confidence of a true workmanship warranty. Our seasoned crews handle every panel, seam, and fastener with precision, knowing that the best materials deserve the best installation. From the first on-site inspection to the final walk-through, we back our craft with a warranty that safeguards your investment and ensures your roof performs beautifully through Tennessee’s toughest storms.
Because we’re local, we understand how mountain winds, sudden downpours, and intense summer sun challenge roofs in Monteagle. That’s why we tailor each project to your home’s specific pitch, ventilation needs, and architectural style. Should any workmanship issue ever surface, one call brings our team back—fast, friendly, and free of charge. It’s the hassle-free protection you expect from HEP and the long-term peace of mind you deserve.
FAQs
What does your workmanship warranty cover for metal roofing in Monteagle?
Our workmanship warranty specifically covers any installation-related issues such as leaks, loose panels or fasteners, improper flashing, and other defects that arise from labor errors during the installation of your metal roof. If a problem is traced back to our craftsmanship within the warranty period, we will repair it at no cost to you.
How long is the workmanship warranty on a metal roof installed in Monteagle?
We provide a 10-year workmanship warranty on all residential and commercial metal roofing projects in Monteagle. This means for a full decade after installation, you’re protected against any defects resulting from our installation practices.
How is a workmanship warranty different from a manufacturer’s material warranty?
A manufacturer’s material warranty covers defects in the metal panels, coatings, or accessories (such as paint finish or rust protection). Our workmanship warranty covers how those materials were installed. If an issue like oil-canning, finish failure, or rust is due to faulty materials, the manufacturer would handle it. If water intrusion occurs because flashing was seated incorrectly, that falls under our workmanship warranty.
What is the process for making a workmanship warranty claim?
1. Contact our office by phone or email and describe the issue. 2. We’ll schedule a free on-site inspection within 3–5 business days. 3. If it’s determined the problem stems from our installation, we’ll schedule repairs—typically within two weeks—at no charge to you. 4. We document all findings and repairs for your records, ensuring transparent communication throughout.
Is the workmanship warranty transferable to a new homeowner if I sell my property in Monteagle?
Yes. Our workmanship warranty is fully transferable one time within the original 10-year term. The new homeowner simply needs to notify us in writing within 60 days of closing so the remaining warranty coverage can be assigned to them.
Does the workmanship warranty cover storm damage or lack of maintenance?
No. Storm damage from hail, high winds, falling debris, or other Acts of God is not covered; those events are typically handled through your homeowner’s insurance. Additionally, failure to perform basic maintenance—such as keeping gutters clear or allowing tree limbs to rub against the roof—can void portions of the warranty related to the neglected area. However, if a storm exposes an underlying installation defect, we will still honor the workmanship warranty for the labor-related portion of the repair.