Lifetime Warranties
Lifetime Warranties | Siding Solutions | Roofing | McDonald
When storms sweep across McDonald and the sun blazes all summer long, your home deserves protection that never quits. HEP’s lifetime warranties on roofing and siding solutions put an end to worries about curling shingles, fading panels, or unexpected leaks—because if it fails, we fix it at no cost to you. Our certified crews install premium materials engineered to handle Tennessee’s toughest weather, all while boosting curb appeal and energy efficiency.
From your first free inspection to the final walkthrough, we treat every property as if it were our own. Transparent quotes, clean worksites, and clear communication come standard, and the peace of mind lasts a lifetime. Ready to invest once and enjoy forever? Call HEP today and discover how effortless homeownership feels when your roof and siding are guaranteed for life.
FAQs
What exactly is covered by your lifetime roofing and siding warranty for McDonald homeowners?
Our lifetime warranty provides cradle-to-grave protection on both materials and workmanship. That means we cover manufacturer defects in shingles, metal panels, vinyl or fiber-cement siding, as well as any installation-related issues such as leaks, loose panels, improper flashing, or fastener failures. If a component we installed fails under normal residential use, we supply all replacement materials and labor at no additional cost for as long as you own the home.
Is the warranty really for the “lifetime” of my roof or siding?
Yes. “Lifetime” refers to the period you, the original purchasing property owner, live in the home. Unlike pro-rated or limited warranties that diminish in value after 10–25 years, our guarantee remains 100 % non-prorated throughout your ownership. If your roof or siding fails in year 5 or year 35, you receive the same full-value repair or replacement coverage.
Are there maintenance requirements I must follow to keep the warranty valid?
Routine upkeep—such as keeping gutters clear, trimming back overhanging branches, and removing debris after storms—is expected. You are not required to schedule paid annual inspections, but we do recommend calling us for a free check-up every 3-5 years or after severe weather. Neglect, intentional damage, or unauthorized repairs by another contractor can void coverage, but ordinary wear, color fading, and weather exposure are all covered under the warranty.
Can the lifetime warranty be transferred if I sell my home in McDonald?
Absolutely. We allow a one-time transfer within 10 years of the installation date at no cost. Just notify us in writing within 60 days of closing, and the new homeowner will receive the remaining coverage—typically an additional 40–50 years of protection. A second transfer is possible for a small administrative fee, making your property more attractive to future buyers.
How do I file a warranty claim and how quickly will repairs be made?
Call our dedicated McDonald service line or submit a claim through our website. A warranty coordinator will schedule an on-site inspection within 3 business days. After confirming eligibility, we order any needed materials immediately and dispatch a repair crew—often within a week, weather permitting. Emergency leak calls are handled the same or next day to prevent interior damage.
Does the lifetime warranty cost extra and how does it differ from the manufacturer’s warranty?
There is no add-on fee—our lifetime coverage is bundled into every roofing or siding project we install. Manufacturer warranties cover only factory defects in the product itself, often on a sliding, pro-rated scale. Our warranty supplements that with full labor coverage, protection against installation errors, and non-prorated material replacement. Essentially, you receive both levels of protection, giving you complete peace of mind at no additional cost.