Workmanship Guarantee
Workmanship Guarantee | Roofing Done Right | Roofing | McDonald
For homeowners in McDonald who refuse to compromise on quality, HEP’s workmanship guarantee roofing delivers peace of mind with every shingle. Our veteran crews arrive on time, respect your property, and install premium materials engineered to weather the region’s toughest storms. From thorough deck inspections to spotless clean-up, each step is documented and double-checked, so you know exactly what’s protecting your home.
The confidence behind our workmanship guarantee is simple: we build roofs to last, and we stand behind every nail. If an installation detail fails within the covered period, we fix it at no cost—no fine print, no hassle. When you choose HEP, you’re choosing roofing done right.
FAQs
What does your workmanship guarantee for roofing in McDonald cover?
Our workmanship guarantee covers any installation-related defects or errors made by our crew during the roof replacement or repair. If a shingle blows off because it was improperly fastened, flashing was not sealed correctly, or ventilation components were installed incorrectly, we will return, diagnose, and fix the issue at no cost to you. The guarantee applies to all labor involved in installing shingles, underlayment, flashing, drip edge, vents, and related accessories on residential and light-commercial roofs in McDonald.
How long does the workmanship guarantee last?
For full roof replacements, we provide a 15-year workmanship guarantee. For qualifying repairs, we provide a 5-year workmanship guarantee. Both terms start on the date of final inspection. These time frames far exceed the state’s minimum requirements and are designed to give McDonald homeowners long-term peace of mind.
How is the workmanship guarantee different from the manufacturer’s material warranty?
A manufacturer’s warranty covers factory defects in the roofing materials themselves—issues like premature shingle cracking or granule loss due to a production error. Our workmanship guarantee, on the other hand, covers the human element: how those materials were installed on your roof. If a problem arises because of installation technique, it falls under our workmanship guarantee, whereas material defects are handled directly through the shingle manufacturer’s warranty process.
What should I do if I notice a leak or other problem after the roof is finished?
Call our McDonald office or fill out the service request form on our website as soon as you notice an issue. We schedule an on-site inspection within 48 business hours. If our inspection shows the leak is due to workmanship, we will repair it promptly and free of charge. If the cause is a material defect or external damage (e.g., storm debris), we will help you file the appropriate manufacturer warranty or insurance claim so you are still covered.
Is the workmanship guarantee transferable to the next homeowner if I sell my house?
Yes. Our workmanship guarantee is fully transferable one time within the original guarantee term. All you need to do is notify us in writing within 60 days of the home’s sale, provide the new owner’s contact information, and we will reissue the guarantee in the new owner’s name at no additional cost.
Do I need to pay extra or fill out paperwork to activate the workmanship guarantee?
No. The workmanship guarantee is automatically included in every qualifying roofing project we complete in McDonald. After final inspection, you’ll receive a written certificate outlining the guarantee’s terms and duration. No registration fees or separate applications are required—your signed contract and paid invoice serve as proof of coverage.