Warrantied Materials
Warrantied Materials | Roofing Done Right | Roofing | Maynardville
When storms sweep across Maynardville or the summer sun beats down, homeowners trust HEP to keep every shingle locked tight. Our crews combine factory-trained craftsmanship with warrantied materials that stand up to Tennessee’s toughest weather, so you enjoy peace of mind long after the last nail is driven. From the first inspection to the spotless cleanup, you’ll notice an attention to detail that proves “roofing done right” isn’t just a slogan—it’s our promise.
Choose from a full line of architectural shingles, metal panels, and specialty coatings, all backed by manufacturer and HEP labor warranties. Whether you need a precision repair or a full roof replacement, we tailor solutions to your home’s style, your budget, and the demands of our local climate. Schedule your free estimate today and see why neighbors across Union County call HEP when they want their roofing done right.
FAQs
What roofing materials do you offer that come with manufacturer warranties?
We install a full range of warrantied products, including architectural asphalt shingles, standing-seam metal panels, synthetic slate, and low-slope TPO or EPDM membranes. Each material is backed by the manufacturer: asphalt shingles usually carry 25- to 50-year limited lifetime coverage, metal panels provide 30- to 40-year finish and corrosion protection, and single-ply systems include 15- to 30-year weatherproofing guarantees. Because we are factory-certified with leading brands such as GAF, CertainTeed, and McElroy Metal, you receive the highest tier of warranty those manufacturers offer—often including extended wind-damage, tear-off, and disposal protection at no additional cost.
How long is your workmanship warranty, and what exactly does it cover?
Every roof we install in Maynardville comes with a written 10-year workmanship warranty that runs separately from the manufacturer’s material warranty. If any leak, fastening failure, flashing defect, or other installation-related issue occurs within that period, we will repair it at no charge for labor, materials, or travel. The warranty is fully transferable once during its life, making it an added selling point if you decide to move. Normal wear, storm damage, and homeowner-initiated modifications are excluded, but those items may still be covered under your manufacturer or insurance policies.
Are there maintenance requirements I must follow to keep my warranties valid?
Yes. All manufacturers stipulate basic roof care, and our workmanship guarantee mirrors those standards. You should schedule a professional inspection at least once every two years—and after any major hail or wind event—have gutters cleaned seasonally, remove debris from valleys, and avoid foot traffic outside of service visits. Keep attic ventilation unobstructed and trim overhanging branches. Save your inspection reports and service receipts; they serve as proof of proper upkeep if a warranty claim is ever filed. We offer affordable maintenance plans that satisfy every requirement without you having to remember the calendar.
How long does a typical warrantied roof installation take in Maynardville?
Most single-family asphalt shingle projects are completed in one to two working days, while metal or complex steep-slope systems may require three to four days. Low-slope commercial roofs range from a few days to a couple of weeks depending on square footage. Our crews start at 7:30 a.m., protect landscaping with tarps, perform tear-off and decking inspection the first day, and finish with final nail sweeps and magnetic cleanup before leaving. Weather delays are rare but built into the schedule, and you’ll receive real-time updates through our customer portal so there are no surprises.
What happens if I need to file a warranty claim?
Simply call, email, or submit a ticket through our 24/7 online portal. We schedule an on-site assessment within 48 hours, document the issue with photos, and verify whether it is covered under our workmanship warranty or the manufacturer’s material warranty. If it’s workmanship-related, we handle all repairs immediately at no cost. If it’s a material defect, we prepare the paperwork and advocate on your behalf with the manufacturer, then perform the replacement once parts arrive—again with no labor charge to you. Most claims are resolved in less than two weeks from the initial call.
Is a warrantied roof more expensive, and what financing options do you offer?
While warrantied, brand-name materials cost 5–10 % more up front than budget products, the long-term savings on repairs and resale value usually outweigh the difference. To keep the project affordable, we partner with regional lenders to provide low-interest loans, same-as-cash 12-month plans, and terms as long as 144 months. Qualifying homeowners in Maynardville can often secure payments under $150 per month for a standard 2,000-square-foot roof. We also guide you through any applicable TVA energy-efficiency rebates for reflective metal or cool-roof shingles to further offset costs.