- HEP Roofing
- Leak-tracking Diagnostics

Leak-tracking Diagnostics
Leak-tracking Diagnostics | Roofing Done Right | Roofing | Maynardville
At HEP we hunt leaks like detectives, combining thermal imaging, moisture mapping, and decades of field know-how to pinpoint the smallest breach before it becomes a big-budget headache. From wind-blown shingles to hidden punctures, our Maynardville team uncovers the true source of the problem, then walks you through a clear plan of action—no jargon, no surprises, just roofing done right.
Clients tell us the relief comes not only from the repair itself but from finally understanding what’s happening above their heads. We document every step with photos and easy-to-read reports, giving you confidence that your roof will stand up to the next storm and the next season. When precision diagnostics meet neighborly service, you get peace of mind that lasts as long as your shingles.
FAQs
What is leak-tracking diagnostics and how does it help protect my Maynardville home?
Leak-tracking diagnostics is a systematic process that uses infrared thermography, electronic moisture scanners, tracer dye, and visual inspections to locate the exact entry point of water in your roofing system. Instead of guessing or doing costly exploratory demolition, our trained technicians map temperature variations and moisture patterns to pinpoint the leak. This allows us to perform a precise repair, prevent hidden structural damage, and extend the service life of your roof.
How soon can you find and repair a roof leak once I call?
For customers in Maynardville, we offer same-day or next-day emergency leak response. Most diagnostic appointments take 1–2 hours, after which you receive a detailed report and repair estimate on the spot. In many cases, minor leaks can be fixed the same day. If more extensive work is required, we schedule repairs within 24–48 hours, weather permitting, to minimize further water damage.
Will the diagnostic process damage my roof or interior finishes?
No. Our leak-tracking diagnostics are non-invasive. Infrared cameras and electronic moisture meters work from the surface without removing shingles or interior drywall. If test cuts or small probe holes are absolutely necessary to verify hidden damage, we patch them temporarily until the final repair. Our goal is to locate leaks accurately while preserving the integrity of your roof and living space.
How much does professional leak detection and repair typically cost?
Diagnostic fees in Maynardville start at $175 for a standard asphalt-shingle roof and $225 for metal or low-slope commercial roofs. This includes travel, full moisture scan, thermal imaging, and a written report. Repair costs vary with the size of the leak, roofing material, and accessibility, but most residential fixes range from $250–$900. We provide a firm, itemized quote before any repair work begins so there are no surprises.
Are your leak-tracking services covered by insurance or backed by a warranty?
Many homeowners insurance policies reimburse the cost of leak detection and water-related roof repairs if the damage is sudden and accidental; however, policy terms differ. We supply detailed diagnostic reports and photos that you can submit to your insurer. All repairs we perform come with a 2-year workmanship warranty, and materials are covered by their respective manufacturer warranties, giving you added peace of mind.
What should I do while waiting for the leak-tracking team to arrive?
If water is actively dripping, place buckets or plastic sheeting to collect it and reduce interior damage. Do not climb on the roof; wet shingles and metal panels are slippery and dangerous. Shut off electricity to affected ceiling fixtures if water is near them. Photograph any visible ceiling stains, wet insulation, or puddles—these images help our technicians trace the leak path more quickly once they arrive.