Rock-solid Warranties
Rock-solid Warranties | Roof Replacement | Roofing | Maynardville
When fierce East Tennessee storms leave their mark, Maynardville homeowners turn to HEP for confidence that lasts long after the shingles are nailed down. Our rock-solid warranties back every roof replacement with transparent coverage, no-fine-print peace of mind, and the support of a local team that’s been showing up on time for decades. From the first inspection to the final cleanup, we document every step so your warranty protection is iron-clad and transferable—adding real value to your home as well as unbeatable security overhead.
Choose the material, color, and style that matches your vision; we’ll pair it with manufacturer certifications and our own workmanship guarantee for double-layered protection. If a leak, wind gust, or unexpected defect tries to test your new system, one call to HEP triggers priority service at zero cost to you. That’s the promise behind our name and the reason neighbors keep recommending us for roof replacement across Maynardville and the surrounding hills.
FAQs
What makes your “rock-solid” warranty different from standard roofing warranties in Maynardville?
Most roofing manufacturers offer a limited material warranty that only covers defects in their products. Our rock-solid warranty goes further by combining the manufacturer’s highest tier of coverage with our own 20-year workmanship guarantee. That means we stand behind both the shingles and the installation. If a leak, wind failure, or workmanship-related issue occurs within the warranty period, we repair or replace the affected area at no cost—materials, labor, and disposal included.
How long does a typical roof replacement take for homes in the Maynardville area?
For an average single-family home (1,800–2,500 sq ft), most tear-off and replacement projects are completed in just one to two days, weather permitting. Larger homes or those with complex rooflines may take up to three days. We start with a thorough inspection and provide you with a detailed schedule, including an exact start date, expected completion timeframe, and daily cleanup procedures to minimize disruption to your household.
Which roofing materials can I choose from, and how do the warranties vary?
We install architectural asphalt shingles, designer asphalt shingles, metal standing-seam panels, and synthetic shake/slate. All come with our 20-year workmanship guarantee, but the manufacturer material warranties differ: • Architectural asphalt: Lifetime limited material & 130 mph wind warranty • Designer asphalt: Lifetime limited material, algae resistance & 150 mph wind warranty • Metal standing-seam: 40-year finish warranty & 30-year corrosion warranty • Synthetic shake/slate: 50-year material warranty & Class 4 impact rating We review each option on-site, explain cost differences, and give you the warranty paperwork before you commit.
Will my warranty transfer to the next homeowner if I decide to sell my Maynardville property?
Yes. Both our workmanship guarantee and the manufacturer material warranty are fully transferable one time within the first 10 years. You’ll simply fill out a short transfer form and submit it within 60 days of closing. A transferable warranty can increase resale value because the buyer gets peace of mind that the roof is still protected.
What steps are involved in your roof replacement process, and how is my property protected?
1. Pre-job meeting to confirm scope, materials, and color. 2. Delivery of dumpsters and materials the day before the tear-off. 3. Property protection: We tarp landscaping, set up catch-all netting, and cover attic openings. 4. Complete tear-off of existing roofing down to the deck; decking inspected and replaced as needed. 5. Installation of ice & water shield, synthetic underlayment, drip edge, starter strip, and new flashing. 6. Shingle or metal panel installation following manufacturer’s specs for maximum wind rating. 7. Magnetic nail sweep, gutter cleaning, and haul-off of all debris. 8. Final walkthrough with you to review workmanship, attic ventilation, and warranty registration.
How can I keep my new roof in top shape and maintain warranty coverage?
1. Schedule free annual inspections with us—we document the roof’s condition and file the report for warranty purposes. 2. Keep gutters clear of debris so water flows off the roof edge, preventing ice dams and premature shingle aging. 3. Trim overhanging tree limbs to reduce abrasion and moss growth. 4. Avoid power-washing shingles; use soft-wash cleaning if algae appears. 5. Call us immediately if you notice missing shingles, leaks, or storm damage. Prompt repairs prevent small issues from voiding warranty coverage. 6. Never place satellite dishes or solar panels without our approval; improper penetrations can void the workmanship guarantee. Following these guidelines ensures you retain full rights under both the manufacturer and our rock-solid workmanship warranties.