Manufacturer Warranties
Manufacturer Warranties | Metal Roofing | Roofing | Maynardville
When you choose HEP for your metal roofing project in Maynardville, youâre not just getting rugged panels and flawless installationâyouâre securing the strength of industry-leading manufacturer warranties. These warranties protect against premature fading, corrosion, and structural defects, so every storm-tested seam overhead comes with years of guaranteed peace of mind. We partner with the most respected brands in the business, ensuring each roof we install is backed by clear, transparent coverage that actually delivers when you need it most.
From the moment our local team snaps the first panel into place, you gain the confidence of knowing future repairs, replacements, and labor costs are largely covered. HEP handles all paperwork and warranty registration on your behalf, making the entire process seamless and stress-free. That means more time enjoying increased energy efficiency, boosted curb appeal, and a quieter homeâwithout worrying about unexpected expenses down the line.
FAQs
What manufacturer warranties are available for metal roofing in Maynardville?
Most leading metal roofing producers offer two separate warranties: (1) a base warranty on the steel substrate against perforation due to rust, and (2) a paint or finish warranty against excessive fade, chalking, or peeling. In Maynardville we commonly install roofs backed by 40- to 45-year paint fade/chalk warranties and 25- to lifetime substrate warranties, depending on whether the panel is galvanized or GalvalumeÂŽ.
How long do metal roofing manufacturer warranties typically last?
The term varies by product line, but the majority of residential standing-seam and screw-down panels come with 40-year paint protection and 30- to 50-year (sometimes lifetime) coverage against rust perforation. Some premium PVDF/Kynar 500ÂŽ finishes carry a 45-year fade warranty. Always read the certificate supplied with your exact panel profile to confirm terms.
What does a typical manufacturer warranty cover and not cover?
Covered: premature perforation of the steel from normal atmospheric corrosion, excessive paint fade (usually defined as a ÎE color change of 5 units or more) and excessive chalking. Not covered: leaks caused by installation errors, damage from foot traffic, hail or wind stronger than the panelâs rated limit, contact with treated lumber or dissimilar metals, and improper maintenance such as allowing debris to accumulate and trap moisture.
Do manufacturer warranties on metal roofs transfer to new homeowners?
Yes, most warranties are transferable one time within the first 10-15 years after installation. The original owner must complete the transfer paperworkâusually a simple form plus proof of purchaseâwithin 60 days of closing. After transfer, the new owner receives the remaining balance of the original term; the coverage period does not reset.
What actions could void my metal roofing manufacturer warranty?
⢠Using non-approved fasteners, sealants, or accessories ⢠Cutting panels with high-heat tools that burn the finish ⢠Mixing metals (e.g., copper gutters) that create galvanic corrosion ⢠Failing to keep gutters clear, allowing standing water ⢠Walking on ribs in a way that dents panels ⢠Installing solar panels or antennas without proper isolation pads Always follow the manufacturerâs care guide and hire certified installers to avoid these pitfalls.
How do I file a warranty claim for my metal roof in Maynardville?
1. Locate your warranty certificate, purchase receipt, and photos of the issue. 2. Contact the panel manufacturerâs warranty department (phone and email are on the certificate) and request a claim form. 3. Submit the completed form, photos, and proof of purchase. In many cases your installer can do this on your behalf. 4. The manufacturer will schedule an inspection or ask for additional documentation. 5. If the claim is approved, they will provide replacement panels, paint, or reimbursement for labor as outlined in your warranty.