Full Restoration
Full Restoration | Storm Damage Restoration | Roofing | Mascot
When Mascot’s skies unleash hail, driving rain, and gale-force winds, HEP’s full restoration roofing team moves fast to secure your home. Our licensed locals arrive with tarps, tools, and the know-how to assess every shingle, flashing, and gutter, then craft a clear action plan for storm damage restoration that brings your roof back to pre-storm strength—often better.
From insurance-ready documentation to meticulous repairs with premium Australian materials, we handle everything so you can focus on everyday life. Count on courteous communication, transparent timelines, and workmanship backed by solid warranties. When the next storm rolls in, you’ll rest easy knowing HEP has already raised the roof on protection.
FAQs
How quickly can you attend emergency storm damage in Mascot?
Because we are based in the Eastern Suburbs, our crews can usually be on-site anywhere in Mascot within 2 hours of your call. We operate a 24/7 emergency service for severe weather events, so even if the storm hits in the middle of the night we can make the roof safe, install temporary tarps and schedule a full inspection as soon as conditions allow.
What does a full roof restoration after storm damage involve?
A complete restoration is more than a few patch repairs. First we carry out a detailed inspection—inside the roof space and on top of the roof—to document every crack, loose tile, dented sheet and damaged flashing. We then remove compromised materials, replace battens or structural members if necessary, install new underlay, fit matching tiles or metal sheets, reseal flashings, re-bed and re-point ridge capping, clean the roof, apply protective coatings and finish with a final quality check. Gutters, downpipes and ventilation components are also assessed and repaired or replaced so the entire roofing system is returned to pre-storm condition or better.
Will you help me with my insurance claim?
Yes. We work with all major Australian insurers and can provide the photographic evidence, written assessment and itemised quote your insurer needs. If you wish, we can liaise directly with the loss adjuster, keep you updated on claim progress and carry out the approved works for the agreed price so you don’t have to juggle multiple contractors or endless paperwork.
Can you match my existing roof materials and colour?
In most cases we can source identical or near-identical tiles, metal profiles and colour finishes. We keep relationships with major manufacturers and local salvage yards, allowing us to track down discontinued profiles when possible. If an exact match isn’t available, we’ll show you the closest alternatives and can respray or repaint adjoining sections so the finished roof looks seamless.
How long will a complete storm-damage roof restoration take?
For an average Mascot home with moderate damage, the on-roof work is normally finished within 3–5 days once materials are on site. Larger roofs or jobs that require structural carpentry can take 1–2 weeks. Bad weather can add delays, but we keep temporary protection in place until work is complete and we’ll give you a realistic schedule before we start.
Is your workmanship and the materials you use guaranteed?
Absolutely. All restoration work is carried out to AS 1562 and AS 2050 standards by licensed roofers. Materials come with manufacturers’ warranties of up to 25 years, and we back our workmanship with a 10-year written guarantee. If any issue related to our repair arises within that period, we will return and fix it at no cost to you.