- HEP Roofing
- Cracked Tiles

Cracked Tiles
Cracked Tiles | Storm Damage Restoration | Roofing | Mascot
When Mascot’s sudden squalls crack roof tiles and drive rain into your ceiling, HEP steps in with fast, fuss-free storm damage restoration. Our licensed team pinpoints every fracture, slips in perfectly matched replacements, and seals your roofline before the next cloudbank rolls over Sydney’s runways. We’re locals, so we know the winds, the salt air, and the building codes—and we arrive with everything needed to make your home watertight on the first visit.
From emergency tarping at midnight to a meticulous clean-up that leaves gutters clearer than we found them, you’ll feel the HEP difference at every stage. Transparent quotes, photo-documented repairs, and courteous tradies who respect your schedule mean you’re never left guessing. Let the storms rage; with our cracked-tile specialists on call, your Mascot property is ready for blue skies again. Contact HEP today and reclaim the comfort and value of a roof restored to factory-fresh strength.
FAQs
How can I tell if my roof tiles are cracked after a storm in Mascot?
Typical indicators include water stains on internal ceilings or walls, visible gaps or broken edges when viewed from the ground, displaced ridge caps, loose debris or tile fragments in gutters, and damp insulation in the roof space. Because Mascot often experiences strong coastal winds, some cracks are hairline and hard to spot, so a professional inspection with safe roof-access equipment is recommended after any severe weather event.
What should I do immediately when I discover storm damage to my tiled roof?
1) Put safety first—stay off the roof and keep family members clear of potential hazards. 2) Take photos or short videos of the damage from the ground; these are vital for insurance claims. 3) If water is entering, place buckets and move belongings out of harm’s way. 4) Call a licensed storm-damage roofer for an emergency tarp or make-safe service. 5) Notify your insurer as soon as practical and provide the images and any roofer’s preliminary report.
Can cracked roof tiles be repaired, or do they need to be replaced?
Small, hairline cracks caused by impact or thermal expansion can often be sealed with a flexible, UV-stable roof pointing compound or a high-grade epoxy designed for terracotta or concrete tiles. If the tile is fractured through the body, has multiple cracks, or is contributing to leaks, replacement is the safest option. A qualified roofer will source matching tiles (often from CSR Monier or Boral ranges) to preserve the roof’s appearance and comply with Australian Standard AS 2050.
How quickly can you respond to emergency roof damage in Mascot?
Our Mascot-based rapid response team is on call 24/7. In most instances we can arrive within 60 minutes, install temporary tarping or protective sheeting on the first visit, and schedule permanent repairs as soon as weather permits—usually within 1–3 working days. We coordinate with airport flight-path safety regulations to ensure fast but compliant service.
Will my home insurance cover repairs to cracked roof tiles caused by storms?
Most comprehensive home and landlord policies in Australia classify wind, hail and storm-driven debris as insured events. If the damage is sudden and accidental—as opposed to long-term wear—insurers generally cover tile replacement, leak mitigation and associated internal repairs. We supply detailed photo reports, moisture readings and a fixed-price quotation that you can forward to your insurer, and we can meet the assessor on-site at no extra charge.
What makes your company the right choice for storm-damage tile restoration in Mascot?
We’re a fully licensed and insured roofing specialist with more than 20 years’ experience in Sydney’s Eastern Suburbs. Our technicians hold Working at Heights and SafeWork NSW certifications, carry $20 million public liability insurance, and use premium, locally sourced tiles to ensure like-for-like replacements. We back every restoration with a 10-year workmanship warranty, offer transparent pricing with no call-out fees for storm emergencies, and have a proven track record of assisting Mascot residents with successful insurance claims.