- HEP Roofing
- Insurance Specialists

Insurance Specialists
Insurance Specialists | Storm Damage Restoration | Roofing | Maryville
When a Tennessee storm rolls through Maryville, the aftermath can feel overwhelming—missing shingles, leaking ceilings, and the maze of insurance paperwork. HEP’s insurance specialists step in precisely when you need them most, combining decades of roofing expertise with insider knowledge of claims procedures. We document every dent and tear, advocate for full coverage, and schedule prompt repairs, so you’re never left guessing about your home’s protection or your policy’s fine print.
From emergency tarping to complete roof replacements, our crews execute meticulous storm damage restoration that blends speed with craftsmanship. You’ll receive clear communication, locally sourced materials built to withstand the next downpour, and a workmanship warranty that keeps working long after the skies clear. In short, we restore more than roofs—we restore peace of mind for Maryville homeowners.
FAQs
How do I know whether my Maryville roof has storm damage that qualifies for an insurance claim?
Signs of qualifying damage include missing or lifted shingles, bruised or punctured shingles from hail, dents in metal flashing or gutters, granule loss showing the asphalt mat, and leaks or water stains inside the home. Our specialists offer free, no-obligation inspections using drones and moisture meters to document damage that meets insurer guidelines.
What is the typical process for filing a roof-related storm damage claim in Maryville?
1) Contact us for a free inspection and detailed photo report. 2) Call your insurer’s claims line and open a claim. 3) Schedule the adjuster meeting—our project manager will be on-site to advocate for full, fair coverage. 4) Receive the insurer’s estimate (scope of loss). 5) We review the estimate, negotiate supplements if items were missed, and finalize the scope. 6) Roof replacement or repairs are completed. 7) We submit completion paperwork to release any depreciation holdback so you only pay your deductible.
How long does storm damage restoration usually take from inspection to a new roof?
Most Maryville projects follow this timeline: inspection & claim filing—1–3 days; adjuster appointment—5–10 days after filing; claim approval—5–7 days after inspection; material ordering & scheduling—3–5 days; roof replacement—1–2 days for an average 30-square roof; final insurance processing—7–14 days. Weather, material availability, and insurer response times can extend or shorten these windows, but we keep homeowners updated at every step.
Will my insurance premium increase if I file a storm damage roof claim?
Storm, hail, and wind events are considered “acts of nature,” so insurers generally cannot raise your individual premium for weather-related claims. Premiums may rise for the entire region after a major storm, whether you file or not. Filing a legitimate claim ensures you receive the benefits you pay for while keeping your home protected.
What out-of-pocket costs should I expect?
In most cases you are only responsible for your policy deductible and any chosen upgrades (e.g., impact-resistant shingles, ventilation enhancements). We can offer financing for deductibles and upgrades, and we never ask for full payment until materials are delivered to your property.
Do you provide warranties and handle code upgrades required by the City of Maryville?
Yes. We install roofing systems that carry manufacturer lifetime limited warranties and our own 5-year workmanship warranty. Because we pull permits with Maryville Codes Enforcement, all work meets current local and IRC code requirements, including ice-and-water shield, drip edge, and ventilation. If the policy includes Ordinance or Law coverage, we work with the insurer to have mandatory code upgrades paid for under the claim.