Manufacturer Warranties
Manufacturer Warranties | Roof Replacement | Roofing | Maryville
When you trust HEP with your roof replacement in Maryville, you’re getting more than a beautiful new roof—you’re gaining the confidence that comes with robust manufacturer warranties. Our certified crews install premium shingles and metal systems to the exact standards required by leading manufacturers, unlocking extended coverage on materials, labor, and even wind or algae protection. That means if a covered issue arises years down the road, you’re backed by both HEP’s workmanship guarantee and the manufacturer’s written promise.
From the initial inspection to the final cleanup, we document every step, register your warranty, and hand you all paperwork before we leave your driveway. It’s hassle-free protection that travels with the home, boosting resale value and eliminating surprise repair costs. Upgrade your Maryville property with HEP, and experience a roof replacement backed by some of the strongest warranties in the industry.
FAQs
What does a manufacturer’s roofing warranty cover compared to a workmanship warranty?
A manufacturer’s warranty protects you against defects in the roofing materials themselves—shingles, underlayment, ventilation accessories, etc. If the product fails to perform within the stated period (for example, premature granule loss or manufacturing defects that cause leaks), the manufacturer supplies replacement materials and, in some plans, contributes toward labor. A workmanship warranty, by contrast, is issued by the contractor and covers installation errors. In short, the manufacturer backs the product; the roofer backs the craftsmanship. Both warranties work together to give you full protection.
How long do manufacturer warranties on new roof replacements typically last in Maryville?
Most asphalt-shingle manufacturers offer limited lifetime warranties, which generally mean coverage for as long as you own your home, up to 40–50 years. However, the highest level of coverage (called the “non-prorated” or “full replacement” period) usually lasts 10–15 years and then prorates. Metal, tile, and specialty systems often carry 30- to 50-year non-prorated terms. Always read the warranty certificate to see the exact duration and when prorating begins.
Are manufacturer roofing warranties transferable if I sell my home?
Yes, most major roofing manufacturers allow a one-time transfer to the next homeowner within a specific timeframe—typically within the first 10–15 years after installation. You (or your buyer) must submit a transfer form—and sometimes a small fee—within 30–60 days of closing. Transferring the warranty can add resale value because the new owner gains the same material protection you had.
What steps must I take after my roof replacement to ensure the manufacturer warranty is valid?
1. Register the roof: Many brands require online or mail-in registration within 30–60 days of installation. 2. Use an approved installer: Manufacturers specify trained or certified contractors; using one ensures compliance and may upgrade your coverage. 3. Keep documentation: Save the contract, proof of purchase, and the installer’s certification. 4. Perform regular maintenance: Clear debris, clean gutters, and schedule annual inspections. Lack of maintenance can void coverage. 5. Follow local codes: Adding insulation, ventilation, or other modifications must meet code and manufacturer guidelines.
Does installing additional features, like solar panels or satellite dishes, void my manufacturer warranty?
Not automatically, but any roof penetration or attachment that damages the shingles or violates installation guidelines can void coverage in the affected area. If you plan to add solar panels, skylights, or satellite dishes, hire contractors who follow the roofing manufacturer’s specifications and use approved mounting hardware. In many cases, the warranty remains intact as long as the roof isn’t compromised; any leaks around new penetrations would be the responsibility of the company that made the alteration.
How do I file a claim under my roofing manufacturer’s warranty, and what documentation will I need?
1. Contact the manufacturer’s warranty department or your roofing contractor as soon as you notice a problem. 2. Provide proof of purchase/installation, the warranty certificate, photographs of the issue, and a description of the defect. 3. The manufacturer may send a field inspector or require an independent lab test of shingle samples. 4. If the claim is approved, you’ll receive replacement materials and, if covered, a labor allowance based on current local rates. 5. Keep all correspondence and timelines—prompt reporting and thorough documentation speed up the process.