- HEP Roofing
- Photo-rich Report

Photo-rich Report
Photo-rich Report | Roof Inspections | Roofing | Maryville
From Main Street cottages to lakeside estates, Maryville homeowners count on HEP’s seasoned pros to spot trouble before it drips into daily life. Our technicians climb, crawl, and zoom in with high-resolution cameras, then turn every angle of your shingles, flashing, and gutters into a vivid digital album. The result is more than a checklist—it’s a story in pictures that shows what’s sound, what’s suspect, and how we can save you time, money, and stress down the road.
Each gallery-style report arrives in your inbox the same day, pairing crystal-clear images with plain-language explanations and transparent estimates. You can zoom, share, and reference it from anywhere while deciding your next steps. When it comes to dependable roof inspections in Maryville, HEP blends cutting-edge tech with neighborly care, giving you the confidence to protect what matters most.
FAQs
What is included in your photo-rich roof inspection report?
Our inspectors document every visible component of your roofing system—shingles, flashing, vents, chimneys, gutters, decking edges, and attic interior if accessible. Each section of the report pairs high-resolution photographs with plain-language explanations that describe the current condition, identify defects or wear, and recommend corrective actions. You will also see an overall health rating, estimated remaining service life, and a prioritized maintenance checklist so you know what needs attention first.
How soon after the inspection will I receive the report?
For homes in the greater Maryville area, we deliver the completed digital report within 24 hours of the site visit. Because the photographs are uploaded to our cloud system in real time, our office team can begin annotating them before the inspector even leaves your driveway. In a rush situation—such as a pending real-estate closing—we can expedite same-day delivery at no extra charge if you let us know in advance.
Why are photo-rich reports better than traditional written reports?
Photographs remove guesswork. Instead of trying to visualize a problem from technical jargon, you can see exactly what the inspector saw: missing shingles, nail pops, rusted flashing, granule loss, or ponding water. The images serve as objective evidence for insurance adjusters, real-estate buyers, or roofing contractors, reducing disputes and speeding up repair decisions. They also provide a visual history you can compare against future inspections to track deterioration over time.
Do you use drones or physically walk the roof to take the photos?
We use both methods depending on roof pitch, height, and material. Our FAA-certified drone pilots capture ultra-clear aerial shots of steep or fragile roofs without risking damage. For walkable roofs, the inspector climbs up to obtain close-range photos of flashing details, sealing integrity, and fasteners. Combining drone overviews with on-roof close-ups ensures comprehensive coverage while meeting OSHA safety standards.
Will my insurance company accept your inspection report for a claim in Maryville?
Yes. Our reports follow National Roof Certification & Inspection Association (NRCIA) guidelines and include time-stamped photographs, location tags, and inspector licensing information, all of which carriers require for claim substantiation. Local insurers such as Tennessee Farmers Mutual, State Farm, and Nationwide routinely accept our documentation for storm damage, hail, and wind claims. If an adjuster needs additional data, we provide supplemental photos at no extra cost.
How much does a roof inspection cost and can the fee be applied to repairs?
A standard single-family roof inspection in Maryville starts at $199, which includes up to 40 photographs and a digital PDF report. Larger homes or multi-family buildings are quoted individually. Should you hire us to perform any recommended repairs within 90 days, we credit 100% of the inspection fee toward the repair invoice, essentially making the inspection free.