Certified Crews
Certified Crews | Storm Damage Restoration | Roofing | Manchester
When sudden hail or high winds tear through Manchester, homeowners look to HEP’s certified crews for fast, reliable storm damage restoration. Our local roofers arrive quickly, secure your property with emergency tarping, and perform a meticulous inspection to uncover every hidden leak, missing shingle, and compromised flashing. Because we’re fully licensed, insured, and manufacturer-certified, you get workmanship that stands up to the next storm—not just the current one.
From the first call to the final shingle, we handle everything: clear photo documentation, seamless insurance coordination, and premium roofing materials backed by industry-leading warranties. You’ll always know what’s happening on your roof, thanks to constant updates and honest, no-pressure guidance. Let HEP restore your home’s safety, energy efficiency, and curb appeal—schedule your free Manchester roof assessment today and get back to feeling secure under your own roof.
FAQs
How quickly can your certified crews respond to storm damage in Manchester?
We operate a 24/7 emergency line and can usually have a crew on-site anywhere in Greater Manchester within 1–3 hours of your call. Our first priority is to make the property safe, so we arrive with tarps, temporary decking and safety equipment to stop active leaks and protect the interior before we begin a full assessment.
What kinds of storm-related roof damage do you repair?
Our team is trained and manufacturer-certified to deal with all common storm issues, including wind-torn or missing shingles/tiles, lifted or broken slate, punctures from falling branches, hail bruising, ridge-cap failure, flashing displacement and water-soaked insulation. We also repair related components such as gutters, fascias and soffits to restore the roof’s full weatherproof integrity.
Are you licensed, insured and manufacturer-certified to work on my roof?
Yes. We hold public liability insurance up to £10 million and are CHAS and SafeContractor accredited. All lead technicians are NVQ-qualified roofers, and the company is certified by major manufacturers such as Marley, Velux and Firestone for both pitched and flat roofing systems. Copies of our certificates and insurance documents are available upon request.
Do you assist with insurance claims for storm damage restoration?
Absolutely. We provide a free, itemised damage report with photographs that meets insurer guidelines. At your request we can meet the loss adjuster on-site, supply comparative quotes and handle all paperwork directly with your insurer to speed up approval. Many customers find that this service saves days of back-and-forth and ensures they receive the full cover to which they are entitled.
Will my roof repair come with a warranty?
Yes. Emergency temporary repairs are covered by a 12-month workmanship warranty, while permanent repairs and replacements carry a 10- to 25-year combined warranty (materials and labour) depending on the product selected. Because we are manufacturer-approved installers, your manufacturer warranty remains fully valid and is registered in your name once the job is complete.
How do you decide whether my roof needs a repair or a full replacement after a storm?
After securing the roof, we perform a comprehensive inspection that includes moisture scanning, drone imaging and an internal loft survey. We grade each roofing element (structure, underlay, covering and accessories) on a 1–5 scale. If more than 25 % of the covering is compromised or there is structural decking rot, a replacement is usually more cost-effective and provides better long-term protection. Otherwise, targeted repairs backed by a warranty are recommended. We always present both options with transparent pricing so you can make an informed decision.