Leak-free Guarantee
Leak-free Guarantee | Roof Inspections | Roofing | Manchester
From Salford terraces to sleek city-centre apartments, HEP keeps Manchester dry with a leak-free guarantee that starts with meticulous roof inspections. Our experienced surveyors combine drone imaging and hands-on expertise to spot even the subtlest signs of wear, delivering a clear, no-jargon report the very same day. If repairs are needed, we price transparently and back every fix with a watertight warranty, so you can watch the rain roll off your tiles instead of into your loft.
Customers choose HEP because we respect your time and your property: scheduled arrival times, spotless clean-ups, and courteous crews come as standard. Whether you’re safeguarding a family home or a commercial landmark, book your roof inspections today and enjoy the peace of mind that only a Manchester-born, leak-free promise can provide.
FAQs
What does your Leak-Free Guarantee cover?
Our Leak-Free Guarantee promises that any roof we install or repair will remain watertight for the full term of the guarantee (up to 10 years, depending on the service level you choose). It covers all workmanship and the roofing materials we supply. If a leak occurs within that period, we will return promptly, identify the source, and repair it at no extra cost. The guarantee does not cover damage caused by extreme weather events (e.g., wind speeds above 75 mph), accidental impact, or unauthorised alterations made by third parties.
How often should I schedule a roof inspection in Manchester’s climate?
Given Manchester’s high annual rainfall and frequent freeze-thaw cycles, we recommend a professional inspection at least once a year, preferably in late spring or early autumn. Additional checks are advisable after severe storms or extended periods of heavy rain. Regular inspections catch small issues—such as cracked tiles or failed flashing—before they develop into costly leaks.
What happens during your comprehensive roof inspection?
A qualified surveyor will: 1. Perform an external visual check using ladder or drone, noting loose or damaged tiles, flashing, gutters, and chimney points. 2. Inspect the roof structure from inside the loft for signs of staining, daylight ingress, or damp insulation. 3. Test moisture levels with a digital meter and photograph any areas of concern. 4. Provide a written report the same day, including photographs, condition grading, and a clear quotation for any recommended works. All findings are explained in plain language so you can make an informed decision.
Can a roof inspection really prevent leaks?
Yes. Most roof leaks start as small, easily corrected defects—dislodged ridge tiles, cracked pointing, perished membrane edges—long before water makes its way into the living space. Early detection through inspection allows for low-cost maintenance (e.g., replacing a tile or resealing flashing) that prevents far more expensive interior damage and mould growth.
Do you charge for roof inspections and quotations?
Standard residential inspections within Greater Manchester are free of charge and carry no obligation. For commercial premises or properties outside the M postcode area, a small call-out fee may apply, which we deduct from any subsequent repair or installation work you approve.
How quickly can you fix issues found during the inspection?
Urgent leaks are prioritised for same-day or next-day repair. Non-urgent maintenance is typically scheduled within 5–7 working days, subject to weather conditions and material availability. If extensive works are required, we will agree a timeline with you before starting and keep you updated throughout the project.