Robust Manufacturer Warranties
Robust Manufacturer Warranties | Metal Roofing | Roofing | Manchester
Homeowners and businesses across Manchester choose HEP because every installation comes with the reassurance of robust manufacturer warranties that match the toughness of metal roofing itself. Our accredited installers partner with leading UK and global manufacturers, allowing us to offer coverage of up to 40–50 years against corrosion, paint fade, and structural defects. That means when the rain lashes the Pennines or the wind whips across the Irwell, you can relax knowing your roof is protected by more than just weather-tested panels—it’s backed by a rock-solid promise from both HEP and the people who crafted the materials.
Beyond the paperwork, our team is committed to transparent service: we register every warranty on your behalf, walk you through maintenance guidelines that keep your coverage intact, and remain on call should you ever need to claim. Add the energy efficiency, sleek style, and proven longevity of metal roofing to the mix, and you’ve got a Manchester roof that performs as brilliantly on decade three as it did on day one.
FAQs
What does a manufacturer warranty cover for metal roofing systems?
A manufacturer warranty for a metal roof typically protects you against defects in the roofing panels themselves—such as premature rusting, paint chalking/fading, cracking, or structural failure—under normal weather exposure. Many warranties also specify wind-uplift and hail-impact performance levels. In short, if the metal, its coating, or factory-applied finishes fail within the stated warranty period, the manufacturer will repair, replace, or refund the affected material.
How long are the warranties offered on your metal roofs in Manchester?
Our leading brands provide multi-tier warranty options. Standard coverage on painted steel and aluminium panels is 25–40 years, while premium lines carry 50-year to lifetime limited warranties on film integrity and corrosion resistance. Flashings, fasteners, and accessories normally follow the same term. We also include a 10- to 20-year workmanship warranty from our installation team, giving Manchester homeowners dual protection—materials and labour.
Does the manufacturer warranty include labour and installation costs?
Most manufacturer warranties focus solely on the roofing materials. However, we bundle our own installation guarantee—backed by insurance—which covers labour for leaks or workmanship issues for up to 20 years. When a material defect causes the problem, some manufacturers reimburse reasonable labour costs; others supply replacement panels only. We review the exact terms with you before ordering so you know who pays for what in every scenario.
What conditions could void my metal roofing warranty?
Common exclusions include improper installation by unapproved contractors, using non-compatible fasteners or sealants, failure to follow routine maintenance (e.g., clearing debris, preventing contact with dissimilar metals), and damage from aggressive chemicals, saltwater spray, or structural movement. Unauthorised roof penetrations and aftermarket paint finishes can also void coverage. Our certified Manchester installers follow all manufacturer guidelines to keep your warranty intact.
How do I register or transfer the warranty if I sell my property?
Registration is simple: once your roof is complete, we submit the serial-numbered panel list and installation certificate online. You receive a confirmation email and a digital copy of the warranty for your records. Most warranties are transferable to one subsequent owner—usually within 30–60 days of property transfer—by filling out a short form and paying a small administrative fee. This transferability can add resale value to your Manchester home.
How do I file a warranty claim if an issue arises?
First, contact our customer service team with photos and a brief description of the problem. We’ll perform an on-site inspection to confirm whether the issue is workmanship- or material-related. If it’s a manufacturer defect, we prepare all required documentation—purchase order, installation records, and inspection report—and submit it directly to the manufacturer on your behalf. Most claims are processed within 2–4 weeks, after which replacement panels and any approved labour reimbursement are issued.