Workmanship Warranties
Workmanship Warranties | Roofing | Madisonville
When storms roll over Madisonville, you want to know the crew that protected your home stands behind every shingle they installed. HEP’s workmanship warranties do exactly that, giving you years of true peace of mind. From the first inspection to the final nail, our licensed craftsmen follow rigorous standards so your investment in roofing endures through blazing summers, pounding rain, and icy winters alike.
If a workmanship-related issue ever appears, one call brings our crew back to your doorstep—fast, friendly, and ready to make it right at no extra cost to you. That promise of no-hassle service is why so many Madisonville neighbors choose us again and again for their roofing projects and recommend us to friends across Monroe County. Discover how confidently you can sleep beneath a roof protected by HEP.
FAQs
What is a workmanship warranty on a roof, and how is it different from the manufacturer’s material warranty?
A workmanship warranty covers the quality of the labor performed by the roofing contractor—how the shingles were fastened, flashing installed, ventilation set up, and every detail that depends on human skill. A manufacturer’s warranty, on the other hand, covers defects in the roofing materials themselves. If a shingle prematurely loses granules, that’s a material issue; if the shingle blows off because it wasn’t nailed correctly, that’s a workmanship issue. In Madisonville, where storms and humidity can expose even small installation errors, having both warranties gives you comprehensive protection.
How long does your workmanship warranty last for roofs installed in Madisonville?
Our standard workmanship warranty is 10 years from the date of completed installation. During that period, we will repair any leak or defect caused by installation errors at no cost to you. Many homeowners pair this with manufacturers’ limited-lifetime material warranties, ensuring coverage on both labor and product for a decade or more.
Is the workmanship warranty transferable if I sell my home in Madisonville?
Yes. Our workmanship warranty is fully transferable one time within the first 10 years at no additional cost. The new homeowner simply needs to notify us in writing within 60 days of closing so we can update our records. Transferability can be a strong selling point in Madisonville’s real-estate market because buyers know the roof is still protected by the original installer.
What situations are not covered by the workmanship warranty?
The warranty covers installation-related defects only. It does not cover: • Damage from severe weather events (hail, tornadoes, straight-line winds) • Acts of nature such as falling trees or lightning • Improper maintenance, including failure to clean gutters or allowing moss growth • Alterations by others—for example, if another contractor installs a satellite dish through the shingles • Normal wear and tear beyond the scope of manufacturer specifications. These exclusions are standard in the roofing industry, but we also offer low-cost preventive maintenance plans to help minimize weather-related risks common in Madisonville.
How do I file a workmanship warranty claim, and how quickly will repairs be made?
Simply call our office or complete the warranty-service form on our website. We’ll schedule an inspection within three business days. If the issue is covered, we usually perform repairs within seven days—often sooner if the leak is active and water intrusion is occurring. Emergency temporary repairs are available 24/7 if Madisonville’s weather causes immediate interior damage.
Does routine maintenance affect my workmanship warranty?
Yes—regular maintenance helps preserve your warranty. While we back our workmanship, the roof still needs proper care: semi-annual inspections, gutter cleaning, and prompt repair of storm damage. We provide free first-year inspections and discounted annual checkups thereafter. Keeping records of maintenance ensures that, should a workmanship-related problem occur, your warranty remains valid and claims are processed without delay.