Emergency Service
Emergency Service | Roofing | Madisonville
When a sudden storm rips through Madisonville, every minute counts. HEP’s on-call experts arrive fast, assess the damage with calm precision, and get to work restoring safety to your home. From emergency tarping that stops leaks in their tracks to on-the-spot repairs that keep your family dry, our crew brings the right materials, the right tools, and the reassuring know-how you need—no matter the hour.
Behind every urgent visit is 70+ years of Central Tennessee craftsmanship. We’re neighbors who value honesty, clear communication, and workmanship that lasts long after the rain clouds pass. So when you need dependable roofing help right now, trust the local team that answers the phone 24/7 and stays until the job is done right—HEP, here to Help.
FAQs
What types of roofing emergencies do you handle in Madisonville?
Our crew is equipped to address virtually any unexpected roofing problem, including storm or wind damage, fallen tree limbs, hail-punctured shingles, sudden leaks, torn or missing shingles, flashing failures, and structural compromises caused by fire or impact. Whether you own an asphalt-shingle roof, metal roof, tile roof, or a flat commercial membrane system, we have the tools and materials on hand to perform immediate temporary protection and follow-up permanent repairs.
How quickly can your team respond to a roofing emergency?
Because severe storms can strike at any hour, we operate a 24/7 on-call dispatch system exclusively for Madisonville and surrounding Hopkins County. In most cases we arrive within 60–90 minutes of your call. During community-wide weather events, we prioritize homes with active water intrusion or safety hazards first, and we keep you updated on our estimated arrival time via text or phone.
Are emergency roof repairs covered by homeowners insurance?
Most policies written for Madisonville homeowners do include coverage for sudden, accidental damage, such as wind-torn shingles, hail strikes, or limbs crashing through the roof deck. After we stabilize the roof, we document the damage with photos, moisture readings, and a written assessment that meets insurance standards. We can meet with your adjuster on site to explain the scope of work and help streamline your claim, although the final coverage decision rests with your carrier.
What should I do while waiting for the emergency roofing team to arrive?
If water is leaking inside, place buckets or plastic tubs underneath drips and move valuables or electronics out of harm’s way. If you can safely access your breaker panel, turn off power to affected ceiling fixtures. Avoid climbing on the roof yourself—wet, storm-damaged surfaces can be extremely slick and unstable. Finally, close interior doors to isolated rooms where ceiling drywall is bulging; this helps contain any potential collapse and reduces the spread of moisture.
Can you work with all roofing materials in an emergency?
Yes. Our trucks carry a range of tarps, underlayment, ice-and-water shield rolls, plywood, shingle bundles, metal panels, EPDM patch kits, and sealants specifically chosen for asphalt shingle, standing-seam metal, modified bitumen, and single-ply flat roofs. That means we can secure residential homes, commercial buildings, barns, and outbuildings throughout Madisonville without waiting for special-order parts.
How much will an emergency roof repair cost in Madisonville?
Costs depend on factors such as roof height and pitch, accessibility, the extent of damage, and the materials required for temporary vs. permanent fixes. Basic emergency tarping typically starts around $350–$550, while more involved repairs that include decking replacement or structural bracing can range from $1,000 to $3,500. Before any work begins, we provide a written estimate detailing immediate stabilization costs and, when possible, projected costs for full restoration so you can make an informed decision and coordinate with your insurer.