Certified Roofing Team

HEP RoofingCertified Roofing Team

Certified Roofing Team | Storm Damage Restoration | Roofing | Madisonville

When hail, high winds, and driving rain rip through Madisonville, homeowners turn to HEP’s certified roofing team for fast, dependable storm damage restoration. Our local experts arrive ready to tarp, inspect, and secure your roof the same day, preventing further water intrusion while we craft a detailed repair plan. Because we live and work in Monroe County, we know which roofing materials stand up best to East Tennessee’s unpredictable weather, and we install them with precision that meets or exceeds manufacturer specs.

From filing insurance claims to rebuilding damaged decking, shingles, and flashing, we guide you through every step with clear communication and honest pricing. You’ll get photo-documented progress, lifetime-warrantied materials, and the reassurance that our crews are licensed, insured, and background-checked. When clouds clear and the skies brighten, you’ll have a roof that’s stronger—and a service experience that’s painless—thanks to HEP.

FAQs

How quickly can your certified roofing team respond to storm damage in Madisonville?

Because we are locally based in Madisonville, our emergency crews are on call 24/7. In most cases we can be on-site within 2–4 hours of your call to perform a safety inspection, install temporary tarps, and stop active leaks before beginning full restoration.

What types of storm damage do you repair?

We handle wind, hail, and tornado damage—as well as fallen tree impacts, blown-off shingles, flashing failures, and punctures caused by wind-borne debris. Our Haag-certified inspectors document all affected roofing materials, gutters, vents, and decking so the repair plan meets manufacturer specifications and code requirements.

Will you help with my insurance claim?

Yes. Our staff includes licensed public adjusters who guide you through the entire claims process. We provide photo evidence, Xactimate-formatted estimates, and meet the adjuster on-site to ensure nothing is missed, helping you maximize coverage and minimize out-of-pocket costs.

Can you match my existing shingles or metal panels?

In most situations, yes. We work with all major manufacturers and keep color samples on hand for Owens Corning, GAF, CertainTeed, and regional metal suppliers. If an exact match is unavailable, we will discuss upgrade or full-replacement options that keep your roof aesthetically consistent and code-compliant.

How long will the storm damage restoration take?

Minor shingle and flashing repairs are typically completed the same day we start. Larger partial replacements average 1–2 days, while full roof replacements for an average 2,000-sq-ft home take 2–3 days, weather permitting. We coordinate dumpster delivery, permits, and inspections to keep the project on schedule.

Do you offer warranties on storm damage repairs?

Absolutely. All labor is covered by our 10-year workmanship warranty, and any new shingles or metal panels carry the manufacturer’s limited lifetime warranty when installed to spec by our certified crew. You receive a written warranty packet and a final inspection certificate upon project completion.

HEP Roofing
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(423) 228-7848