- HEP Roofing
- Honest Assessments

Honest Assessments
Honest Assessments | Roofing Done Right | Roofing | Madisonville
When Madisonville homeowners call HEP for an inspection, they’re looking for more than a patch-up—they’re looking for roofing done right. Our seasoned crew arrives on time, climbs up with cameras and chalk, and walks you through every shingle, flashing, and fastener we find. No scare tactics, no hidden fees—just an honest assessment that lets you decide whether repair or replacement fits your budget and long-term plans.
Once you give the go-ahead, we treat your property like our own: precise tear-offs, premium materials, meticulous installation, and a spotless cleanup that leaves only a flawless roof behind. From first handshake to final handshake, you’ll feel the difference a local, family-owned team makes—because in Madisonville, HEP turns neighbors into lifelong customers by doing roofing done right every single time.
FAQs
What makes Honest Assessments Roofing different from other roofers in Madisonville?
Honest Assessments Roofing follows a “Roofing Done Right” philosophy: every project begins with a transparent, no-pressure inspection and ends with a meticulous final walkthrough. We document all findings with photos, explain repair vs. replacement options in plain language, use manufacturer-certified crews, and never upsell products you don’t need. Our reputation is built on accurate estimates, quality craftsmanship, and open communication from the first call to the last nail.
Which roofing materials do you install and how do I choose the best one for my home?
We work with architectural asphalt shingles, metal panels, standing-seam systems, synthetic slate, and specialty impact-resistant shingles commonly required in hail-prone Madisonville. During your assessment, we consider your budget, aesthetic preferences, neighborhood HOA rules, and the local climate (high humidity, strong UV, occasional hail). We then provide side-by-side cost, lifespan, and maintenance comparisons so you can make an informed decision.
How long does a typical roof replacement take in Madisonville?
Most single-family homes (2,000–3,000 sq. ft.) are completed in one to two days. Larger or more complex roofs, or those requiring deck repairs, may take three to four days. We schedule all material deliveries in advance, protect your landscaping with tarps, perform daily site cleanups, and use dump trailers instead of roll-offs to minimize driveway impact and complete the job as quickly and safely as possible.
Do you help with insurance claims for storm or hail damage?
Yes. After a severe weather event, we provide a complimentary storm inspection, photo documentation, and a detailed damage report formatted for insurance adjusters. If you file a claim, we meet with your adjuster on-site to ensure all damages are noted and discuss code-required upgrades. Once the claim is approved, we handle the roof replacement for the insurance settlement amount plus your deductible—no hidden costs or surprise invoices.
What kind of warranties do you offer on new roofs?
All full replacements come with a dual warranty: (1) a 10-year workmanship warranty from Honest Assessments Roofing covering installation-related issues such as leaks, flashing failures, or nail pops; and (2) a transferable manufacturer’s material warranty of up to 50 years (non-prorated for the first 10–15 years, depending on the shingle line). Extended labor and system warranties are available when specified products and accessories are installed.
Is financing available, and do you offer free estimates?
Every roof inspection and estimate is 100% free. If the project isn’t covered by insurance, we offer flexible financing options through local Madisonville credit unions and national lenders—0% interest plans for 12–18 months or low-interest terms up to 120 months, subject to credit approval. All financing details are presented up front so you can choose a payment plan that fits your budget without delaying critical roof work.