Free Inspection
Free Inspection | Roof Replacement | Roofing | Madisonville
When a Tennessee storm leaves you wondering about the condition of your shingles, HEP’s free inspection brings peace of mind right to your Madisonville doorstep. Our certified pros arrive on time, climb up, photograph every square foot, and explain what they see in clear, neighbor-friendly language—no confusing jargon or surprise fees. Whether we find a few loose shingles or evidence that points to a full roof replacement, you’ll get an honest assessment, a transparent estimate, and the freedom to decide with zero pressure.
Choosing HEP means working with a local team that treats your home like their own. We handle permits, coordinate materials, and install industry-leading Owens Corning products that stand up to the next wave of Southern storms. Most projects are completed in a single day, and we back our craftsmanship with a rock-solid warranty and 24/7 support. Schedule your free inspection today and discover why Madisonville homeowners trust HEP to keep their roofs—and their families—covered.
FAQs
What is included in your free roof inspection for Madisonville homeowners?
Our no-cost inspection is a full, above-and-below look at your roofing system. A certified technician will examine shingles, flashing, chimneys, valleys, ventilation, decking, and attic insulation. We take detailed photos, measure slopes, look for hidden moisture with a meter, and check for storm-related bruising or hail impacts. When we’re done you receive a written condition report, repair or replacement recommendations, and a clear, itemized estimate—no obligations and no high-pressure sales.
How do I book a free inspection and how quickly can you come out?
Simply call our Madisonville office or complete the short form on this page. Most requests are confirmed within 15 minutes during business hours, and we can usually be on site within 24–48 hours. After severe weather, we expand our crews so homeowners can be seen the same day to prevent further damage.
How will I know whether I need a full roof replacement or just repairs?
During the inspection we document the age and overall health of your roof, noting missing shingles, granule loss, curled edges, soft decking, ventilation issues, and water stains inside the attic. If damage is localized or the roof is relatively young, we’ll recommend targeted repairs. If the roof is nearing the end of its life, shows widespread deterioration, or repairs would cost more than 30 % of a new system, we’ll outline replacement options. We show you photos and explain the pros, cons, and costs so you can make an informed decision.
Can you help with my insurance claim for storm or hail damage?
Yes. Our team has extensive experience working with all major insurers that serve Madisonville. We provide the inspection report, photos, and an Xactimate-formatted estimate that matches insurance guidelines. At your request we’ll meet the adjuster on site to point out damage, answer technical questions, and make sure nothing is missed. There is no additional charge for this service.
What roofing materials and warranties do you offer for replacements?
We install architectural asphalt shingles, designer shingles, standing-seam metal, stone-coated steel, and impact-resistant options rated for Kentucky hail. Shingle systems come with 30-, 40-, and lifetime manufacturer material warranties, and many qualify for enhanced coverage when we install the full system (ice-and-water barrier, synthetic underlayment, ridge vent, etc.). Every roof replacement also includes our transferable 10-year workmanship guarantee for your peace of mind.
How long does a roof replacement take and what should I expect during the process?
Most Madisonville homes are completed in one to two days; larger or complex roofs may take three to four. Materials are delivered the afternoon before work begins. On day one we protect landscaping with tarps, remove the old roof, inspect and replace any bad decking, then install underlayment and starter courses. Shingles or panels follow immediately. We use magnetic rollers to pick up nails daily, haul away all debris, and perform a final walkthrough with you. Work hours are typically 7 a.m.–5 p.m., and we keep you updated throughout the project.