Workmanship Warranty
Workmanship Warranty | Gutter Replacements | Roofing | Madisonville
When Madisonville storms batter your roofline, HEP’s workmanship warranty stands between your home and costly water damage. Our certified crews arrive with a promise: every shingle laid and every section of seamless aluminum gutter is installed to last, backed by a rock-solid labor warranty you can actually read in plain English. From careful tear-offs to precise fascia flashing, we treat each project as if it were protecting our own families, because around here, neighbors still look out for one another.
That neighborly pride extends to our expert gutter replacements, sized and pitched to whisk away the heaviest Tennessee downpour without denting your budget. You’ll enjoy clean lines that complement your roof, ultra-quiet flow that won’t keep you up at night, and the confidence of knowing a single local team is accountable for the entire system. Ready to upgrade? One call to HEP and you’re covered—rain or shine.
FAQs
What does your workmanship warranty cover for roofing and gutter replacements in Madisonville?
Our workmanship warranty guarantees that all labor involved in installing your new roof and gutters is performed to industry and local-code standards. If a leak, improper drainage, loose flashing, sagging gutter, or any other issue arises because of our installation methods—not because of storm damage, normal wear, or material defects—we will repair it at no cost to you for the duration of the warranty period.
How long is the workmanship warranty, and how does it differ from the manufacturer’s material warranty?
We provide a 10-year workmanship warranty on complete roof and gutter replacement projects in Madisonville. This warranty covers labor-related problems. In contrast, the manufacturer’s warranty—often 25–50 years for shingles and 20–30 years for seamless aluminum gutters—covers defects in the products themselves. If a shingle prematurely degrades, the manufacturer supplies replacement material; if a leak is traced to improper shingle placement, we correct it under our workmanship warranty.
What steps should I take if I believe there is a workmanship issue with my new roof or gutters?
1. Contact our office as soon as you notice the problem. 2. We will schedule a free on-site inspection within 48 hours. 3. If the issue is confirmed to be workmanship-related, we will issue a written repair plan and timeline—typically within 5 business days. 4. Repairs are completed at no charge, and your original warranty remains in force for the balance of the term.
Are there any homeowner maintenance obligations to keep the workmanship warranty valid?
Yes. The warranty requires that you: • Keep gutters clear of debris by cleaning them at least twice a year or installing approved gutter guards. • Remove excessive snow or ice dams when safe to do so. • Schedule an annual roof inspection with a qualified professional (we offer this service at a reduced rate for warranty customers). Failure to perform reasonable maintenance—and documentation of catastrophic events such as fallen trees—can void coverage for related damage.
Is the workmanship warranty transferable if I sell my home in Madisonville?
Absolutely. The warranty is fully transferable one time within the original 10-year term. Simply notify us in writing within 30 days of closing, provide the new owner’s contact information, and the warranty will continue under the same conditions for the remaining years. This can be a strong selling point for prospective buyers.
How do Madisonville’s weather patterns and building codes influence your workmanship warranty?
Madisonville experiences heavy rain, high humidity, and occasional severe storms. Our installation practices—such as using six-nail shingle patterns, ice-and-water shield in valleys, and oversized downspouts—are tailored to these conditions and are specifically covered by the warranty. We also follow City of Madisonville and Hopkins County roofing and gutter codes; any code-related corrective work discovered during inspections is covered under the workmanship warranty, giving you added peace of mind.