Industry-leading Warranties
Industry-leading Warranties | Siding Solutions | Roofing | Lynchburg
From storm-ready roofs to curb-appeal-boosting exteriors, HEP gives Lynchburg homeowners peace of mind with warranties that rank among the best in the industry. Our certified crews install premium shingles and panels to exact manufacturer specs, then back every nail and fastener with coverage that can outlast the mortgage. One call connects you to 24/7 emergency help, free annual checkups, and a local team that treats every project like it’s protecting their own home.
Those same protections extend to our acclaimed siding solutions, available in vibrant colors and energy-saving profiles that shrug off UV rays, hail, and high humidity. Whether you choose fiber-cement, insulated vinyl, or engineered wood, you’ll enjoy lifetime transferable coverage and workmanship guarantees that follow the house—not just the owner—adding real value when it’s time to sell. Let HEP wrap your investment in confidence and watch your exterior worries disappear.
FAQs
What makes your roofing and siding warranties “industry-leading” for Lynchburg homeowners?
Our warranties combine extended coverage periods with comprehensive protection. Roofing systems are backed by a 50-year manufacturer’s material warranty and a 25-year workmanship guarantee, while our premium siding carries a lifetime transferable warranty against fading, warping, and hail damage. Few local competitors pair both long material and labor coverage at these lengths, giving homeowners unmatched peace of mind in Central Virginia’s variable climate.
Which parts of the roofing or siding project are covered under the warranty?
Roofing: All shingles, underlayment, flashing, ridge vents, and factory-approved accessories are covered for manufacturing defects. Our workmanship warranty covers installation-related leaks or failures. Siding: Vinyl or fiber-cement panels, trim, soffit, and color-through finishes are protected against cracking, peeling, or excessive fading. Caulking and fastener integrity are also included under our labor warranty. Accessories such as gutters installed by us can be added to the same warranty umbrella for a small fee.
Is the warranty transferable if I sell my Lynchburg home?
Yes. Both the roofing and siding warranties may be transferred once within the first 10 years at no cost. The new homeowner simply completes a brief transfer form within 60 days of closing. Transferability helps boost resale value because buyers know the coverage—and our local service team—remain in place.
How do I file a warranty claim, and how quickly will you respond?
Call our dedicated warranty hotline or submit a claim through our online portal with photos of the concern. You’ll receive confirmation within one business day, and a technician will schedule an on-site inspection within 3–5 business days. If a warrantable issue is confirmed, repairs are typically completed within two weeks, subject to weather and material availability.
Does Virginia’s weather—heat, humidity, and occasional hail—affect my warranty coverage?
No. All products we install are rated and warrantied for Lynchburg’s humid summers, freeze-thaw cycles, and wind or hail events up to the manufacturer’s specified limits (usually 130 mph wind and 1.75" hail impact resistance for roofing; Class 4 hail rating for siding). Damage beyond those thresholds may be covered by your homeowners insurance, and we’ll assist with documentation if needed.
What maintenance is required to keep my warranty valid?
Very little. For roofing, keep gutters clear, prevent moss buildup, and avoid foot traffic except for professionals. For siding, rinse with a garden hose annually to remove surface dirt and inspect caulked joints. Record any storm damage promptly. Save receipts for any professional maintenance—these simple steps ensure full warranty protection for decades.