Material Warranties
Material Warranties | Roofing Done Right | Roofing | Lynchburg
When storms roll through Lynchburg or the summer sun beats down, you want a roof that’s built to last—and a warranty that actually means something. HEP pairs top-tier materials with factory-certified installation, backing every shingle, seam, and flashing with iron-clad coverage that shields your investment for decades. From architectural asphalt to energy-saving metal panels, we register each product with the manufacturer and handle all the paperwork, so you can relax knowing your home is protected by people who believe in roofing done right.
Should the unexpected happen, one call to HEP activates a streamlined claim process that keeps you off the phone and off the roof. Our local team shows up fast, inspects every square foot, and works directly with suppliers to secure replacements that match in color, style, and performance—often at no additional cost to you. It’s the kind of hometown service that transforms a warranty from fine print into genuine peace of mind.
FAQs
What types of material warranties do you offer on roofing projects in Lynchburg?
Roofing Done Right provides manufacturer-backed material warranties for asphalt shingles, metal panels, and specialty roofing products such as synthetic slate. Each warranty is issued by the brand we install—GAF, CertainTeed, Owens Corning, Englert, or Decra—and is separate from our own workmanship guarantee. Because we are certified by these manufacturers, you receive their highest tier of coverage, not just the basic homeowner warranty found at big-box stores.
How long do your roofing material warranties last?
The duration depends on the product line you choose. Architectural and designer asphalt shingles typically come with 30-year to Lifetime (50-year) limited material warranties. Standing-seam metal roofs carry 35- to 40-year paint finish warranties and a separate Lifetime coverage against rust perforation. Premium synthetic or stone-coated steel systems can be warranted for up to 50 years. We review every option with you during the estimate so you understand the exact term before signing a contract.
What is covered under the material warranty, and what is not?
Material warranties protect you against manufacturing defects such as premature granule loss, shingle blistering, cracking, delamination, finish chalking, or rust. They do not cover damage caused by improper installation, lack of maintenance, foot traffic, wind or hail events that exceed the product’s rated limits, or interior leaks that are the result of flashing errors (those fall under our separate workmanship warranty). The warranty document spells out all inclusions, exclusions, and prorated periods, which we supply in writing before work begins.
How do I register or activate my roofing material warranty after installation?
For most manufacturers, registration must be completed within 30–60 days of the final inspection. Roofing Done Right handles this for you: we submit the installation photos, product lot numbers, and your homeowner information through the manufacturer’s online portal. Once processed, you receive an email or mailed certificate showing your warranty number, effective date, and coverage level. We keep a copy on file so you never have to search for paperwork in the future.
Will my material warranty be affected if I sell my home in Lynchburg?
Nearly all premium manufacturer warranties we provide are transferable one time at no cost (some require a small transfer fee). To keep the warranty valid, the new owner must notify the manufacturer, usually within 60 days of closing. We supply the buyer with the transfer form and a copy of the warranty certificate to simplify the process, preserving the roof’s value as a strong selling point.
What should I do if I suspect a material defect during the warranty period?
Contact Roofing Done Right first. We will schedule a no-cost inspection to confirm whether the issue is workmanship- or material-related. If it appears to be a manufacturer defect, we gather proof—photos, sample pieces, and installation records—and file the claim on your behalf. Because of our certification status, claims are processed faster, and any approved replacement materials are shipped directly to us at no cost to you. You pay only for labor not covered by the manufacturer, and our workmanship warranty often reduces or eliminates that expense as well.