Proven Warranties

HEP RoofingProven Warranties

Proven Warranties | Roof Replacement | Roofing | Lynchburg

When Virginia’s unpredictable weather takes a toll on your home, HEP delivers the confidence of a watertight, worry-free future. Our certified crews combine meticulous craftsmanship with premium Owens Corning materials, then back every nail with industry-leading lifetime warranties—coverage so solid it’s earned the name “HEP’s Proven Warranties.” From the first inspection to the final shingle, we communicate clearly, protect your landscaping, and leave your property cleaner than we found it, all so you can enjoy a beautiful new roof without the usual construction headaches.

If you’re considering roof replacement in Lynchburg, choose the team that treats your home like their own and stands behind every square foot for decades to come. Reach out today for a free, no-pressure estimate and discover how effortlessly your next roof can combine curb appeal, energy efficiency, and iron-clad protection.

FAQs

What types of roof replacement warranties do you offer in Lynchburg?

Every roof we install is backed by two layers of protection. First, you receive the manufacturer’s material warranty, which covers shingles and other factory-made components against defects. Second, you receive our in-house workmanship warranty that guarantees the quality of our installation. Taken together, these warranties protect both the materials on your roof and the labor that put them there.

How long do your standard and extended warranties last?

Material warranties vary by shingle line—30-year, 40-year, and true lifetime options are available. Our standard workmanship warranty is 10 years, but you can upgrade to a lifetime workmanship warranty when you choose one of our certified premium shingle systems. Because Lynchburg’s climate sees wide temperature swings and the occasional hailstorm, we always recommend the lifetime coverage if it fits your budget.

Is the roof warranty transferable if I sell my home?

Yes. Both the manufacturer’s warranty and our workmanship warranty can be transferred one time within the first 10 years at no charge. A simple transfer form and proof of purchase are all that’s needed. Providing a transferrable roof warranty is a great selling point in the Lynchburg real-estate market because buyers know the roof is protected.

What exactly does the warranty cover—and what could void it?

The material warranty covers manufacturing defects in shingles, underlayment, ridge vents, and accessory components. Our workmanship warranty covers leaks or roof failure caused by installation errors. Acts of nature (high-wind events over the shingle’s rated limit, falling trees, tornadoes), improper attic ventilation installed by others, and unauthorized roof alterations can void coverage. Annual inspections and routine gutter cleaning help keep your warranty intact.

How do I register my new roof’s warranty?

We take care of the paperwork for you. Once your roof replacement is complete, we upload installation photos, your signed contract, and product batch numbers to the manufacturer’s portal and forward you a confirmation email. You’ll also receive a welcome packet by mail within 4–6 weeks. Keep these documents in a safe place; they’re required if a claim is ever filed.

What should I do if I need to make a warranty claim?

Call our local Lynchburg office first. We’ll schedule a free inspection to verify the problem and determine whether it falls under material or workmanship coverage. If it’s a material issue, we’ll submit the claim to the manufacturer on your behalf and coordinate shipment of replacement shingles. If it’s workmanship-related, we’ll repair the area at no cost to you—usually within 3 business days. Either way, you have a single point of contact and zero paperwork hassles.

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(423) 228-7848