Workmanship Warranty
Workmanship Warranty | Gutter Replacements | Roofing | Lynchburg
When Lynchburg homes need watertight protection, HEP steps up with craftsmanship you can trust. Our seasoned roofing team installs seamless systems and backs every shingle, flashing, and downspout with a rock-solid workmanship warranty. That means if anything we build underperforms because of how it was installed, we’ll be back to make it right—no questions, no loopholes, no surprise invoices. Your roof and gutters don’t just keep the weather out; they safeguard your investment, and we take that responsibility personally.
From storm-damaged eaves to full gutter replacements, our specialists arrive on time, respect your property, and leave nothing behind but flawless drainage. We use premium materials sized for Virginia’s toughest downpours, color-matched to your trim, and engineered to resist rust, sagging, and overflow. With HEP, you get hometown service, warranty-protected workmanship, and the peace of mind that every drop of rain finds the ground—never your foundation.
FAQs
What does your workmanship warranty cover for gutter replacements in Lynchburg?
Our workmanship warranty specifically guarantees the quality of the installation work we perform. If your new gutters develop leaks at seams or end-caps, pull away from the fascia, sag because of improper hanger spacing, or fail to drain due to an incorrect pitch that we set, we will return and repair or reinstall the affected sections at no cost to you. The warranty focuses on any problem that can be traced back to how the gutters were measured, fabricated, fastened, or sealed by our team.
How long is the workmanship warranty for my new gutters?
We provide a full 10-year workmanship warranty to all residential customers in Lynchburg and the surrounding counties. For ten years from the date of installation, you have the peace of mind that any installation-related defect will be corrected free of charge. This time frame is in addition to, and independent of, any manufacturer’s material warranty on the aluminum, steel, or copper gutter products we install.
Is the workmanship warranty transferable if I sell my home?
Yes. The warranty may be transferred one time within the first five years of the original installation. To transfer it, the new homeowner must notify us in writing (email or certified mail) within 60 days of closing. Once transferred, the warranty remains in force until the original expiration date. A copy of the final invoice or work order will be required for our records.
What is not covered under the workmanship warranty?
The warranty does not cover damage or performance issues caused by: • Hail, wind, fallen limbs, or other severe weather events • Structural movement of the fascia or roof deck • Clogged gutters or downspouts due to lack of routine cleaning • Modifications or repairs performed by anyone other than our company • Chemical corrosion or paint failure unrelated to installation practices • Acts of vandalism or impact. If you’re unsure whether a specific problem is covered, just call us and we’ll schedule a free inspection.
How do I file a warranty claim if I notice a problem?
1. Call our Lynchburg office at (434) 555-0123 or complete the warranty request form on our website. 2. Provide your installation date, address, and a brief description of the issue. 3. We will schedule an on-site inspection—usually within three business days. 4. If the inspector confirms a workmanship defect, we will authorize repairs immediately and set a repair date convenient for you, typically within seven days (weather permitting). 5. All covered repairs are performed at no cost for parts or labor, and you’ll receive written confirmation once the work is complete.
Does the workmanship warranty include material defects or just labor?
Our workmanship warranty covers labor-related issues only; however, you are also protected by the manufacturer’s material warranty, which often ranges from 20 years to a lifetime against rust-through, peeling, or finish failure. We handle all paperwork required to register your material warranty and will coordinate with the manufacturer if a defect arises. If the problem results from both a material flaw and an installation error, we’ll work with the manufacturer so that neither you nor your wallet gets caught in the middle.