Certified Inspectors
Certified Inspectors | Storm Damage Restoration | Roofing | Louisville
When Louisville skies turn from blue to bruised and your shingles take the hit, HEP’s certified inspectors arrive with the experience—and compassion—you need. Our locally based team combines meticulous roof assessments, photo-documented reports, and straight-talking guidance so you never feel lost in the chaos after a hail or wind event. From the first ladder climb to the last quality-control check, we protect your home like it’s our own.
We manage every detail of storm damage restoration, coordinating with insurance adjusters, sourcing impact-rated materials, and scheduling crews that respect your time (and your flowerbeds). With transparent pricing, lifetime-backed workmanship, and 24/7 emergency tarping, HEP turns a stressful setback into a smooth, confidence-building experience—so you can get back to enjoying the Derby City skyline, worry-free.
FAQs
How can I tell if my roof has storm damage that warrants a professional inspection in Louisville?
After severe wind, hail, or heavy rain, look for missing or curling shingles, dented gutters or flashing, dark spots on ceiling drywall, granules in downspouts, and any visible punctures from fallen branches. Because many forms of storm damage are not obvious from the ground, we recommend scheduling a no-obligation inspection if you notice any of these signs or if a storm with winds above 50 mph or hail larger than ¾" has passed through your neighborhood.
Why should I choose a certified roofing inspector for storm damage assessment?
Certified inspectors have completed manufacturer-backed training and meet state and industry standards for safety and workmanship. Our team is HAAG Residential Certified and Owens Corning Preferred Contractors, meaning we can accurately diagnose damage, provide documentation accepted by insurance adjusters, and recommend repair methods that keep factory warranties intact. An uncertified inspection can miss hidden problems and jeopardize future claims.
What is the process your certified inspectors follow during a storm damage roof inspection in Louisville?
1) Arrival & safety setup: we place protective cones/tarps and use OSHA-approved fall-protection. 2) Exterior assessment: inspectors photograph shingles, flashing, vents, skylights, and gutters to identify wind uplift, hail impacts, and debris strikes. 3) Attic & interior check: we look for water stains, wet insulation, and structural shifts. 4) Report & estimate: you receive a same-day digital report with annotated photos, a repair or replacement scope, and an itemized estimate. 5) Insurance assistance: if you decide to file a claim, we meet your adjuster on-site to ensure all storm-related damage is documented.
Does my homeowner’s insurance cover roof repairs or replacement after storm damage in Louisville?
Most Kentucky homeowner policies cover sudden storm events such as wind, hail, and falling objects, minus your deductible. Coverage can vary by age of roof and type of policy (ACV vs. replacement cost). We review your policy with you, create the required inspection report, and submit Xactimate-formatted estimates directly to your carrier. Over 90 % of our insured customers receive full or partial coverage for qualified storm damage.
How quickly can you respond to emergency storm damage, and do you offer temporary protective measures?
Our emergency response team is available 24/7 within the Louisville metro area and can usually arrive within 2–4 hours of your call. We provide immediate tarping, board-ups, and water extraction to stop active leaks and prevent further interior damage. Temporary protection costs are typically reimbursable under most insurance policies.
What materials and warranties do you offer for storm damage roof repairs or replacements in Louisville?
We install impact-rated asphalt shingles, standing-seam metal panels, and premium synthetic underlayments designed for the Ohio Valley’s wide temperature swings. As an Owens Corning Preferred Contractor, we can register 50-year material warranties and 10-year workmanship guarantees at no extra cost. Optional upgrades include Class 4 hail-resistant shingles that may qualify you for insurance premium discounts.