Manufacturer-certified Crews
Manufacturer-certified Crews | Roofing Done Right | Roofing | Louisville
When Louisville’s four seasons put your roof to the test, HEP’s manufacturer-certified crews rise to the challenge with precision, pride, and a promise of “roofing done right.” Every shingle is installed according to the exact specifications of the brands that back us, so you enjoy full factory warranties, superior weatherproofing, and the peace of mind that comes from knowing trained experts are on the job.
Our team lives and works in Louisville, which means we understand the region’s wind gusts, pounding rain, and sweltering summers—and we build roofs prepared for all of it. From meticulous tear-offs to spotless clean-ups, we treat your property like our own, delivering transparent communication, fair pricing, and craftsmanship that stands the test of time. Choose HEP and experience the confidence of a roof built by the best.
FAQs
What does it mean to have a “manufacturer-certified” roofing crew?
A manufacturer-certified crew has been trained, tested, and approved by the shingle or membrane manufacturer to install that specific product exactly to factory standards. Certification typically involves classroom instruction, hands-on demonstrations, periodic re-testing, and ongoing audits of real job sites. As a result, every roofer who sets foot on your property understands the manufacturer’s required nail patterns, flashing details, ventilation ratios, and safety protocols. This higher skill level greatly reduces installation mistakes—the #1 cause of premature roof failure.
Why is choosing a manufacturer-certified contractor so important in Louisville?
Louisville’s weather swings from hot, humid summers to freeze-thaw winters and frequent hailstorms. Roof systems that are not installed precisely can expand, contract, and deteriorate faster under these conditions. Manufacturer certification provides two layers of protection: (1) You get a crew that already knows how to address regional challenges like attic ventilation for high humidity and ice-dam mitigation along Ohio River valleys, and (2) you remain eligible for the manufacturer’s best warranties, which can cover labor and materials for 25–50 years—even against wind and hail—something uncertified installers cannot offer.
Which manufacturers and materials are your crews certified to install?
Our Louisville team holds current certifications with GAF (Master Elite), Owens Corning (Preferred Contractor), CertainTeed (SELECT ShingleMaster), and Carlisle SynTec for single-ply commercial membranes. That means we can properly install architectural asphalt shingles, designer shingles, Class-4 impact-resistant shingles, TPO, EPDM, and PVC flat-roof systems. Each certification is renewed annually, and our supervisors maintain separate credentials for ventilation and flashing specialty products, giving you one point of contact for virtually any roofing material allowed by local code.
How does manufacturer certification affect my roof warranty?
When the roof is installed by a certified crew, the manufacturer extends enhanced warranty coverage that goes beyond the basic material warranty. For asphalt shingles, this can include a 10- to 25-year workmanship warranty backed by the manufacturer, 130-mph or higher wind coverage, and non-prorated material protection for up to 50 years. On commercial flat roofs, certification unlocks 20- to 30-year No-Dollar-Limit (NDL) warranties. If a leak occurs due to either product defect or installation error, the manufacturer pays for repairs—materials, labor, and even interior damage—without depreciation.
Do you handle Louisville permits, inspections, and code requirements?
Yes. We secure all required building permits with Louisville Metro’s Department of Codes & Regulations, schedule mid-roof and final inspections, and provide the inspector with manufacturer-specific documentation. Our project managers confirm compliance with Kentucky Residential Code (KRC) / International Residential Code, including ice-water shield along eaves, proper drip-edge metal, and a minimum 3:12 pitch for asphalt shingles unless full-deck underlayment is used. By coordinating directly with code officials, we eliminate delays and ensure your new roof is 100% legal and insurable.
What steps do you follow to ensure “Roofing Done Right” from start to finish?
1. Free on-site inspection and detailed photo report. 2. Written proposal specifying manufacturer, shingle line, underlayment type, and ventilation upgrades. 3. Pre-job meeting with the homeowner to review color selections, dumpster placement, and property protection plans. 4. Tear-off down to the deck; wood decking inspected and replaced as needed. 5. Installation by manufacturer-certified crews following exact nail counts, starter-strip placement, and flashing details. 6. Continuous job-site supervision and daily magnetic nail sweep. 7. Final walkthrough with 20-point checklist, drone photos, and cleaning of gutters and landscaping. 8. Submission of warranty registration directly to the manufacturer; documentation emailed to you within 7–10 business days. By following this proven process, we deliver a roof that meets both factory specifications and Louisville’s demanding climate, ensuring decades of leak-free performance.