Certified Technicians
Your trusted partner for professional home services. Quality workmanship, guaranteed satisfaction.
Certified Technicians | Roof Repair | Roofing | Louisville
At HEP’s certified technicians roofing, we treat every shingle in Louisville like it’s part of our own home. Whether a sudden hailstorm has loosened flashing or years of Kentucky sun have curled the edges of your asphalt roof, our factory-trained crews arrive with the gear, experience, and genuine neighborly respect to make things right. From free drone inspections to transparent estimates, we take the stress out of roof repair by showing you exactly what we see and explaining every option in plain language.
Because timing matters, our trucks roll out stocked with premium Owens Corning and GAF materials, so most fixes are completed the same day—even emergency leaks at 2 a.m. You’ll get a tidy jobsite, an iron-clad warranty, and a roof that’s ready for the next Bluegrass thunderstorm. Discover why homeowners and property managers across Louisville call HEP first for reliable, certified roof repair that stands up to the elements and stands behind its word.
FAQs
How can I tell whether my Louisville roof needs repair or full replacement?
Warning signs include missing or curled shingles, water stains on ceilings, granule buildup in gutters, and daylight showing through the attic. Because Louisville experiences heavy spring storms and freeze-thaw cycles, small leaks can worsen quickly. Our certified technicians perform a free on-site inspection, document damage with photos, and provide an objective recommendation—spot repair, partial re-roof, or total replacement—based on Kentucky building code and the remaining life of your roofing system.
What types of roofing materials do you service and install in Louisville?
We repair and install asphalt shingles (architectural & 3-tab), metal roofing, modified bitumen, EPDM rubber, TPO, and standing-seam systems. All of our technicians hold manufacturer certifications from GAF, CertainTeed, Owens Corning, and Firestone, allowing us to perform warranty-compliant work on both residential and light-commercial roofs throughout Jefferson County and the surrounding area.
Are your technicians certified and insured?
Yes. Every crew member is a factory-trained, OSHA-compliant technician with up-to-date manufacturer certifications. We carry $2 million in general liability insurance and full workers’ compensation coverage for Kentucky. Certificates of insurance and credentials are available upon request, giving you documented peace of mind before any ladder goes up.
How long does a typical roof repair take and will bad weather cause delays?
Most common repairs—replacing damaged shingles, sealing flashing, or patching membrane seams—are completed the same day. Larger projects such as partial re-roofing or structural decking replacement may take 2–3 days. We closely monitor Louisville’s weather radar; if severe storms are expected, we secure the work area with tarps and schedule around the forecast to protect your home and ensure crew safety.
Will my homeowner’s insurance cover roof repair caused by storms or hail?
In many cases, yes. Louisville is prone to hail and high-wind events that are considered “sudden and accidental” per most insurance policies. After our inspection we provide a detailed damage report—complete with photos, material specifications, and a repair estimate—that you can submit to your insurer. If needed, we meet with the adjuster on-site to validate the scope of work and help you receive the maximum eligible payout.
Do you offer warranties or maintenance plans after the repair is finished?
Absolutely. Labor on all repairs is backed by a written workmanship warranty ranging from 1–10 years, depending on the service performed. When new materials are installed, you also receive the manufacturer’s warranty—up to 50 years on certain shingles. To extend roof life, we offer affordable annual maintenance plans that include gutter cleaning, sealant touch-ups, and a full inspection report so small issues are caught before they become costly.