- HEP Roofing
- Moisture-mapping Tech

Moisture-mapping Tech
Moisture-mapping Tech | Storm Damage Restoration | Roofing | Loudon
When Loudon’s skies unleash hail, high winds, or driving rain, HEP arrives with cutting-edge moisture-mapping technology that sees what the eye can’t. Our non-invasive scanners trace hidden water paths beneath shingles and membranes, creating a precise digital map that pinpoints every saturated square inch. Because we know exactly where moisture lurks, we can target repairs, stop mold before it starts, and give insurers the undeniable proof they need—all while sparing your roof from unnecessary tear-offs.
Pair that intelligence with HEP’s locally trusted crews and you get the fastest, most transparent storm damage restoration experience in East Tennessee. From the first free inspection to the final shingle, we keep you informed, protected, and back under a roof that’s stronger than before the storm. Reach out today and see how smart data turns chaos into confidence.
FAQs
What is moisture-mapping technology and how do you use it for roof inspections?
Moisture-mapping combines infrared thermography with calibrated moisture meters and cloud-based software to create a color-coded map that shows exactly where water has penetrated your roof system. Our Loudon technicians walk every section of the roof, scan it with thermal cameras, confirm readings with pin and pin-less meters, then upload the data in real time. The result is a precise image of wet vs. dry areas, allowing us to target repairs instead of guessing or tearing off perfectly good material.
Why is moisture mapping so important after a storm in Loudon?
Hail, high winds and wind-driven rain can force moisture under shingles, membranes and flashings without leaving obvious surface damage. In Loudon’s humid climate, that trapped water accelerates deck rot, mold growth, loss of insulation R-value, and premature roof failure. A post-storm moisture map lets us document hidden damage early, file accurate insurance claims, and prevent small leaks from turning into costly structural repairs.
What signs should prompt me to request a moisture-mapping roof assessment?
Contact us if you notice ceiling stains, musty odors, unexplained spikes in HVAC costs, loose or missing shingles, granule loss in gutters, or if your neighborhood recently experienced hail larger than ¾-inch. Even if the roof looks fine from the ground, these symptoms often indicate subsurface moisture that only mapping technology can reveal.
How quickly can you respond to storm damage calls in Loudon?
We maintain a 24/7 emergency line and can usually have a certified technician on-site within 2–4 hours of your call. Because we mobilize local crews and keep our moisture-mapping equipment ready, we can begin the inspection and temporary dry-in the same day to stop active leaks while we prepare a full restoration plan.
Will my insurance cover moisture-mapping and storm restoration services?
Most property insurance policies that cover wind or hail damage also cover the diagnostic testing needed to identify that damage—this includes moisture mapping when performed by a qualified contractor. We provide detailed reports, thermal images and moisture readings that satisfy insurer documentation requirements, and we’ll meet with your adjuster to make sure all legitimate storm-related damages are included in the claim.
How long does the moisture-mapping and restoration process take, and will it disrupt my home or business?
The actual mapping survey of a typical residential roof takes 1–2 hours, with the full report delivered within 24 hours. If repairs are needed, most residential projects are completed in 1–3 days; larger commercial roofs may take longer depending on square footage and material availability. Our non-invasive equipment lets us work without opening ceilings or removing large roof sections, so occupants can usually stay in the building with minimal noise and no interior mess.