Transferable Warranty
Transferable Warranty | Gutter Replacements | Roofing | Loudon
When a Loudon storm tests the limits of your roof, HEP is ready with precision craftsmanship, premium materials, and a transferable warranty that protects both your investment and your home’s resale value. Homeowners love that our certified crews tackle roof repairs and gutter replacements in one seamless project, eliminating the gaps that can compromise drainage and lead to costly structural damage down the road. From the first inspection to the final shingle, we document every step, so your warranty transitions effortlessly to the next owner—and adds instant curb-appeal credibility.
Schedule a free assessment today and see why neighbors across Loudon recommend HEP for stress-free roofing and gutter solutions. We’ll match the color, profile, and pitch of your existing roofline, install clog-resistant gutters built for East Tennessee downpours, and leave your property spotless—all backed by a warranty that stays with the home, not the paperwork. Protect your roof, perfect your drainage, and pass that value forward with HEP.
FAQs
1. What does your transferable warranty for roofing and gutter replacements in Loudon cover?
Our warranty is a combined manufacturer–installer program that protects you against (1) material defects in shingles, underlayment, flashing, hangers, and seamless aluminum or copper gutters, and (2) workmanship errors related to the tear-off, installation, and sealing of your new roof and gutter system. If a covered component fails, we supply replacement materials and the labor needed to correct the problem at no additional cost to you, subject to the stated exclusions (e.g., storm, impact, or misuse damage).
2. How long is the warranty valid and is it really transferable to the next homeowner?
Yes. The material portion is non-prorated for the first 50 years on architectural shingles and 20 years on standard 3-tab shingles. Workmanship is covered for 10 years from the completion date. You may transfer the entire warranty one time within the first 10 years of installation. The new owner then receives the remaining balance of both material and workmanship coverage, giving your home extra resale value in the Loudon market.
3. What do I have to do to transfer the warranty when I sell my Loudon home?
The transfer process is simple: 1. Notify us in writing within 60 days of closing. 2. Provide the buyer’s name, property address, and a copy of the original invoice. 3. Pay the one-time $95 administrative fee (waived for active-duty military and first responders). Upon receipt, we update our database and send the new owner a confirmation certificate. If the deadline or paperwork is missed, the warranty remains with the original owner only.
4. Does the warranty cover both labor and materials for future gutter issues such as leaks or sagging?
Absolutely. If a gutter seam, hanger, or downspout connection installed by us fails under normal conditions, we will correct the defect, reseal joints, and reinstall any loose sections at no cost during the workmanship period. Once workmanship coverage expires, the material warranty still supplies new gutter sections or hangers, although labor would be billed separately.
5. Are there maintenance requirements I must follow to keep the warranty valid?
Yes, routine maintenance is required: • Keep gutters clear of debris; seasonal cleaning is recommended for Loudon’s leaf drop. • Avoid walking on the roof or modifying the gutter system without our approval. • Schedule a professional inspection every 3–5 years (we offer discounted service visits). Failure to follow these basic care guidelines could void coverage if a claim is related to neglect.
6. How does your warranty interact with Loudon’s building codes and permitting process?
We pull all necessary permits through Loudon County Building & Codes before starting work. Our roofing and gutter systems are installed to meet or exceed the latest International Residential Code (IRC) and local wind-uplift requirements. If the code changes and you need upgrades within the warranty period—say, a higher wind-rating starter strip—material costs are covered by the warranty and we apply the current workmanship terms, so you stay fully compliant without surprise expenses.