Emergency Service
Emergency Service | Roofing | Lenoir City
When storms rip through Lenoir City, HEP’s emergency roofing team moves fast—often arriving within the hour—to stop leaks, secure tarps, and keep your family safe from further damage. Our certified technicians come equipped for rapid diagnostics, on-the-spot repairs, and clear communication with your insurance provider, so you can focus on what matters instead of scrambling for answers in the dark.
Day or night, weekends or holidays, one call connects you to locally rooted pros who treat your home like their own. From hurricane-strength winds to sudden hail, we’re ready with industry-leading materials, transparent pricing, and a satisfaction guarantee that never expires. Reach out now, and let HEP restore comfort, confidence, and peace of mind—right over your head.
FAQs
What situations count as a roofing emergency in Lenoir City?
Any event that leaves your home or business immediately exposed to weather, animals, or safety hazards qualifies as an emergency. Typical examples in Lenoir City include tree or limb impact during storms, shingles or metal panels blown off by high winds, sudden leaks from hail damage, fire-related roof damage, and structural sagging that poses a collapse risk. If water is entering the living space or the roof structure is compromised, call us 24⁄7.
How quickly can your crew arrive after I call?
We maintain on-call technicians stationed in and around Lenoir City, giving us an average arrival time of 60 minutes or less within Loudon County. During widespread storm events we prioritize cases by severity, but you will always receive a live ETA and text updates while our truck is en route. Our dispatch center operates 24 hours a day, 365 days a year—including holidays.
What should I do to protect my property until your team gets here?
If it is safe to do so, place buckets or plastic tubs under active leaks, move valuables away from wet areas, and switch off electricity to affected ceiling fixtures. Avoid climbing onto the roof yourself—wet or storm-damaged roofing is extremely slippery. Photograph visible damage from ground level; these photos help with insurance claims later. Once our technicians arrive, they will install emergency tarps or shrink-wrap and perform any needed structural shoring.
Do you work with my homeowner’s insurance company?
Yes. We document all damage with photos, moisture readings, and written assessments that meet insurer guidelines for carriers operating in Tennessee. We can submit the paperwork directly to your adjuster and negotiate covered repair scopes on your behalf. You remain informed of every step, but we handle the technical details and billing coordination so you can focus on your family or business.
Can you service every type of roof found in Lenoir City?
Absolutely. Our certified technicians are trained in asphalt shingles, standing-seam and exposed-fastener metal, EPDM and TPO flat membranes, tile, and specialty systems such as cedar shakes. We carry a full stock of emergency materials—tarps, synthetic underlayment, metal flashings, and repair panels—for each roof type, allowing us to stabilize nearly any structure in a single visit.
How much does an emergency roof repair cost?
Pricing depends on the extent of damage, roof height/complexity, and materials required for temporary or permanent repair. A typical emergency tarp installation in Lenoir City starts around $350–$650 for a standard single-story home, while more complex or multi-story structures can range higher. After the initial stabilization, we provide a detailed written estimate for permanent repairs or replacement, which can often be covered by insurance. We offer transparent, no-pressure pricing and accept major credit cards, checks, and insurance proceeds.