Local Roofing Team
Local Roofing Team | Roofing Done Right | Roofing | Lenoir City
When a Lenoir City storm leaves shingles scattered or age finally takes its toll on your roof, HEP’s local team is just around the corner—ready with experience, top-tier materials, and the neighbor-next-door friendliness you expect from a company that’s served East Tennessee for decades. We inspect every inch, explain your options in plain language, and work with your schedule and budget so you feel confident long before the first nail is driven. From emergency tarping to complete tear-offs and new installations, our certified pros treat every home as if it were their own.
That commitment to craftsmanship and courtesy is why homeowners across Loudon County trust us to do roofing done right. We show up when we say we will, keep the jobsite clean, and back everything with industry-leading warranties—because peace of mind shouldn’t end when the crew pulls away. Whether you’re upgrading to energy-efficient architectural shingles or need a quick repair to stop a leak, HEP brings skill, speed, and a smile to every roof we touch.
FAQs
What roofing services do you provide to homeowners and businesses in Lenoir City?
Our team offers complete roofing solutions for Loudon County residents and commercial property owners, including: • Free roof inspections and detailed condition reports • Roof repairs for leaks, missing shingles, flashing, and storm damage • Full roof replacement with asphalt shingles, standing-seam metal, and specialty systems • New-construction roof installation • Preventive maintenance plans and seasonal tune-ups • Gutter, downspout, and gutter-guard installation • Skylight replacement and roof ventilation upgrades • 24/7 emergency tarping and insurance-claim assistance. All work is performed by licensed, manufacturer-certified crews who follow Tennessee building codes and OSHA safety standards.
How do I know whether my roof needs a repair or a complete replacement?
Several factors help us determine the best course of action during your free inspection: • AGE – Asphalt shingle roofs over 20 years or metal roofs over 40 years often warrant full replacement. • VISIBLE DAMAGE – Widespread shingle curling, granule loss, soft or spongy decking, and sagging roof lines generally point to systemic issues that repairs alone cannot solve. • LEAK ACTIVITY – Multiple leak points or chronic water stains on ceilings usually indicate deteriorated underlayment and flashing, best corrected with a new roofing system. • ENERGY & INSURANCE SAVINGS – A replacement can lower utility bills with reflective or Class 4 impact-rated materials and may qualify for insurance discounts. After the assessment, we present photos, explain all findings, and give you both repair and replacement quotes so you can decide confidently.
Which roofing materials do you recommend for the East Tennessee climate?
Lenoir City experiences hot, humid summers, cold snaps in winter, and frequent wind and hail. We typically recommend: 1. Architectural asphalt shingles – Cost-effective, 130 mph wind resistance, available in algae-resistant and solar-reflective versions. 2. Standing-seam metal – 50-year life expectancy, superior hail resistance, and ENERGY STAR® cool-roof colors that reflect heat. 3. Synthetic slate/shake – Lightweight, Class A fire-rated, and engineered to handle temperature swings without cracking. 4. TPO or PVC membranes for flat commercial roofs – Heat-welded seams create a watertight, energy-efficient surface. We evaluate your budget, HOA rules, and aesthetic preferences, then explain the pros and cons of each option before you sign a contract.
What does your installation process look like from start to finish?
1. Consultation & Quote – We schedule an on-site visit, document roof measurements with drones, and email you a line-item proposal within 24 hours. 2. Scheduling – Once you approve, we pull the required Loudon County permits and order materials. 3. Site Preparation – On installation day, we protect landscaping, AC units, and driveways with tarps and plywood. 4. Tear-Off & Deck Inspection – Old roofing is removed down to the decking; damaged sheathing is replaced per code. 5. Installation – Underlayment, ice-and-water shield, flashing, and the chosen roofing material are installed following manufacturer specs for warranty compliance. 6. Clean-Up – Powerful magnets pick up nails; debris is hauled away daily. 7. Final Walk-Through – The crew leader reviews the job with you, answers questions, and provides a workmanship certificate. Most asphalt shingle roofs are completed in one day; metal systems average two to three days.
Are you licensed and insured, and what warranties do you provide?
Absolutely. We hold a Tennessee Home Improvement Contractor license and carry $1 million in general liability plus full workers’ compensation, protecting you from any job-site accidents. Because we are factory-certified with GAF and CertainTeed, you receive: • Up to 50-year non-prorated manufacturer material warranty • 10-year transferable workmanship warranty from our company • Optional enhanced System Plus or Golden Pledge coverage that includes tear-off and disposal costs. All warranty documents are registered and emailed to you within two weeks of project completion.
How fast can you help if my roof is damaged by a storm?
We maintain an on-call emergency team for Lenoir City and the surrounding Tellico Village, Farragut, and Knoxville suburbs. Typical timeline: • 0–24 hours – A technician arrives to tarp exposed areas and photograph damage for insurance. • 24–48 hours – We meet with your adjuster, provide a scope of work, and help file claim paperwork. • 3–5 business days – Once the claim is approved, we schedule permanent repairs or a full replacement, depending on material availability. Because we stock common shingle colors locally, many emergency repairs are completed the same week, preventing further water intrusion and mold growth.