Manufacturer Warranties
Manufacturer Warranties | Metal Roofing | Roofing | Lancing
When you choose HEP in Lancing, you’re not just selecting a roof—you’re securing years of confidence backed by robust manufacturer warranties. Our specialists pair premium craftsmanship with the industry’s leading coverage, so every panel, fastener, and flashing is protected against premature wear, fading, and structural defects. From the first site visit to the final inspection, we handle all paperwork and registration, making the warranty process effortless for you.
Whether you’re renovating a coastal cottage or expanding a commercial warehouse, metal roofing delivers exceptional durability, energy efficiency, and modern curb appeal. HEP’s close relationships with top manufacturers mean faster claims resolution, priority replacement materials, and dedicated support long after installation day. Invest once, enjoy peace of mind for decades—let’s build a roof that works as hard as you do.
FAQs
What does a manufacturer’s warranty typically cover on a metal roof?
Most metal roofing manufacturer warranties cover defects in the roofing panels themselves—such as premature corrosion, paint finish failure (chalking, fading, peeling), and manufacturing flaws that affect performance. They do not usually cover damage caused by improper installation, severe weather events outside the stated wind or hail ratings, or normal aging outside the paint film parameters. Always read the specific warranty document to understand the exact inclusions and exclusions.
How long are metal roofing manufacturer warranties valid in Lancing?
Warranty terms vary by brand and product line, but metal roofs commonly carry paint system warranties of 25–40 years and substrate (rust-through) warranties of up to 45–50 years. Some premium standing-seam products offer limited lifetime coverage on the metal integrity. The clock starts on the date of substantial completion or invoice, so keep your paperwork from the day your roof is installed in Lancing.
Are workmanship and installation covered by the manufacturer’s warranty?
No. Manufacturer warranties only protect you against material defects in the metal panels and factory-applied coatings. The quality of installation is covered by a separate workmanship warranty from your roofing contractor. In Lancing, we provide a 10-year transferable labour warranty that runs alongside the manufacturer ’s warranty, ensuring both the materials and the installation are fully protected.
What maintenance is required to keep my manufacturer warranty valid?
Manufacturers expect basic roof care: (1) annual visual inspections to spot damage or debris buildup; (2) clearing leaves, branches, and moss that can trap moisture; (3) keeping gutters clear; (4) promptly addressing scratches or fastener issues; and (5) avoiding contact with dissimilar metals or harsh chemicals. Document your maintenance with dated photos or invoices—this record can be crucial if you ever need to file a claim.
How do I file a warranty claim for my metal roof in Lancing?
Start by contacting your installer; they will inspect the issue to confirm whether it appears warranty-related. If so, gather the original warranty certificate, proof of purchase, photos of the problem, and any maintenance records. The installer or you can then submit these to the manufacturer’s warranty department. Most brands will review documentation, may request a sample or on-site inspection, and issue a repair, replacement, or prorated refund for covered defects.
Can coastal weather conditions in Lancing affect my warranty coverage?
Lancing’s proximity to sea air exposes roofs to higher salt levels, which can accelerate corrosion. Many metal roofing manufacturers offer coastal-grade coatings or specific product lines rated for marine environments; using these products is essential for full warranty protection. If a standard finish is installed within 1–2 miles of the shoreline, the warranty may be void or reduced. Always specify a coastal-approved system and follow recommended maintenance to retain full coverage.